Welfare Rights Adviser

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Lerwick
TYPE
Contract
LEVEL
Mid-Senior level
SALARY
£38,661 / year
CATEGORY
Social Care
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Benefits advice Vulnerable client support Welfare rights knowledge Communication skills Case management Advocacy Detail-oriented Empathy

FULL DESCRIPTION

Welfare Rights Adviser

[Employer hidden — sign up to reveal]

Location: Market House, 14 Market Street, Lerwick, Shetland Islands ZE1 0JP

Salary: £35,325 - £38,661

Closing Date: 27th May 2026

About the Role

There's never been a more important time to work for [Employer hidden — sign up to reveal]. We are looking for an enthusiastic and highly motivated individual with experience of providing advice and supporting vulnerable people to join us as a Welfare Rights Adviser. The post has a particular focus on the provision of benefits advice, with the aim of supporting vulnerable clients. If you are interested in helping those most in need within the Shetland community, we'd like to hear from you.

Key Details

  • Date Posted: 4th May 2026
  • Closing Date: Noon on Wednesday 27th May 2026
  • Interviews: Monday 8th June 2026
  • This post is fixed-term until end June 2029. Continuation subject to funding.
  • Please note that CVs will not be accepted.

How to Apply

For further details and information on how to apply, please contact [Employer hidden — sign up to reveal]. For an informal discussion call Della Armstrong, Bureau Manager on [contact hidden].

Useful Files

  • Welfare Rights Adviser Job Pack.docx (44.59 KB) - This contains full details of the post.
  • Privacy Notice For Job Applicants.pdf (213.87 KB)
  • Equality & Diversity Monitoring Form.docx (70.16 KB)
  • Welfare Rights Adviser Job Application Form.docx (110.02 KB)

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] (charity no. SCO19785) is part of Citizens Advice Scotland. Registered at Market House, 14 Market Street, Lerwick ZE1 0JP. Authorised and regulated by the Financial Conduct Authority.

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