Debt Team Leader (with technical supervision)

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Newcastle
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Nonprofit & Charity
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Debt advice Complex case management Negotiation Case recording DRO intermediary Quality file reviews Client care Target management

FULL DESCRIPTION

Debt Team Leader (with technical supervision)

[Employer hidden — sign up to reveal] is hiring a Debt Team Leader with technical supervision. Salary: £30,813 per year. Location: Newcastle. Workplace: Hybrid working. Contract: Permanent. Hours per week: 37. Apply before 5pm on 29 May 2026.

About the role

[Employer hidden — sign up to reveal] is seeking to appoint a highly motivated and experienced Debt Team Leader with Technical Supervision to start as soon as possible, there is opportunity for a hybrid model of home working and office working as required.

The postholder will be required to have a debt work caseload and be able to carry out quality file reviews on casework undertaken by the Money Advice Team.

You must have experience of giving advice to the public, managing complex debt cases, negotiating with third parties on behalf of clients and maintaining accurate and comprehensive case recording. You will preferably be a DRO intermediary, and ideally have specific formal qualifications in advice work. You need to demonstrate a clear commitment to client care and that you are able to maintain targets and high quality standards.

How to apply

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