Data Engineering Coach

About The Role

You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.

Your Responsibilities

• Contribute to the Delivery of Excellent Learning Experiences
• Deliver engaging Programme Launch sessions to groups of learners and feedback on Day 1 Learning submissions, ensuring they meet the required criteria.
• Coach and support an agreed case-load of learners in smaller organisations and corporate environments
• Work with internal Digital Learning Advisors, other DLC’s and Learning Specialists to provide a link between the classroom and their online learning.
• Collaborate with Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time.
• Provide clear and detailed written feedback on learning activities and goal completion ensuring learners are aware and adhere to their 20% off-the-job obligation.
• Leverage a ‘many-to-many’ mind-set and utilise technology effectively and safely to deliver cohort–wide online coaching.
• Professionally engage with both employer and learner to update on progress and plan for realistic progression. Deal with more complex customer questions and complaints in line to Company policy.
• Enable learners to navigate and leverage the benefits of the VLE to enhance their learning journey.
• On Rotation be available on Zendesk online chat during working hours and provide prompt responses to learner queries
• On Rotation monitor the Digital Apprenticeships mailbox and respond to any queries relating to your programme area.

Key Responsibilities

• Industry experience as a Data Engineer or similar role (ex: Cloud Engineer, Data Architect.)
• Experience with at least one programming language. SQL and Python being the core languages of this apprenticeship.
• Ability to explain technical concepts clearly to non-experts.
• Familiarity with Cloud-based data platforms (AWS, Azure or GCP)
• Knowledge of Databricks is a plus.
• Experience in supporting, mentoring or training others.
• Awareness of safeguarding responsibilities and commitment to equality, diversity and inclusion.
• A master’s degree in a relevant discipline is desirable

About You

Please refer to the requirements above.

About Us

At [Employer hidden — sign up to reveal], we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission: We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale.

You can find out more about us at https://www.qa.com/about/careers/

Wellbeing & Benefits

• 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
• Holiday Buying scheme
• Medicash plan, Wellhub, Cycle to Work scheme
• Private Medical Insurance at corporate rates
• Employee Assistance Programme
• Employee Discounts Benefit Hub
• 3 Development days
• 2 Charity days per year
• Pension Scheme

Personal growth: Learning and opportunity is at the core of what we do - and that applies to you too! You’ll have the unique opportunity to develop your skills on our [Employer hidden — sign up to reveal] authored courses in the latest tech (you’ll get 3 training days/year to do this).