Counter Manager

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Chester
TYPE
Part-time
LEVEL
Mid-Senior level
SALARY
£30,506 / year
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Team Leadership Coaching Sales Target Management Customer Service Skincare Knowledge Product Consultation Business Planning Brand Ambassadorship

FULL DESCRIPTION

[Employer hidden — sign up to reveal] - Counter Manager

Chester, Broughton Shopping Park | Part-time | Permanent

Salary: £27,121 - £30,506 per year (pro-rata for part-time)

Being a [Employer hidden — sign up to reveal] Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team.

About the Role

  • Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
  • Build great relationships with customers and colleagues
  • Provide personalised consultations and skin services
  • Deliver your sales targets by creating business plans and driving in store promotions and [Employer hidden — sign up to reveal] offers
  • Complete our award-winning 12-month Skin School development programme
  • Make sure your counter is beautifully presented to showcase the range of [Employer hidden — sign up to reveal] products
  • Be an ambassador for the [Employer hidden — sign up to reveal] brand

What You'll Need to Have

  • A passion for skincare and a love of [Employer hidden — sign up to reveal]
  • Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
  • Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding
  • The ability to work with business plans, achieve sales targets and review individual and team performance
  • Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise

It Would Be Great If You Also Have

  • Experience using skincare products on customers

Our Benefits

  • Employee discount of up to 75% on [Employer hidden — sign up to reveal] Products
  • Additional store discount (e.g. Boots or John Lewis)
  • Quarterly [Employer hidden — sign up to reveal] Goody Box
  • Discretionary team bonus scheme
  • Become a certified skin expert with our CIBTAC certification
  • Generous holiday entitlement that increases with length of service
  • Personal Pension Scheme

What's Next?

If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview.

We are always open to discussing possible flexible working options. This includes job shares and reduced hours.

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