New Store Trainer
SKILLS
FULL DESCRIPTION
New Store Trainer
[Employer hidden — sign up to reveal] is seeking a dedicated New Store Trainer to support our new store openings team. This role ensures that each new team is fully implemented within the store, maintaining high operational standards, fully training the team, aligning the team with [Employer hidden — sign up to reveal] culture, and commercial expectations.
Key Responsibilities
As our New Store Trainer, you’ll play a critical role in launching new [Employer hidden — sign up to reveal] stores and setting them up for long term success. You will:
- Lead operational readiness for new openings, from store set-up, soft furnishings and final preparations through to launch day
- Support recruitment and deliver engaging training that embeds both operational excellence and [Employer hidden — sign up to reveal] behaviours
- Coach and develop new Store Managers to confidently run shifts, lead teams, manage performance and deliver exceptional customer service
- Ensure compliance, health & safety, stock management and labour controls are embedded from the outset
- Monitor early trading performance, evaluate shift standards and provide clear feedback to leadership
Experience Essential
- Hospitality, QSR or retail experience (some experience in coffee is desirable)
- Proven track record of exceptional customer service standards and implementation
- Strong operational knowledge (labour control, stock, compliance & H&S)
- Experience delivering training and coaching managers / teams to high performance
- Commercially aware, KPI-driven and highly organised
- Confident communicator who thrives in a fast paced, high-growth environment
- Full UK driving licence and flexibility to travel to multiple stores
Desirable
- Experience in a rapidly scaling brand
- Experience within managing a coffee store
- Training framework development experience
- Experience supporting post opening leadership transitions
Personal Attributes
- High standards with strong attention to detail
- Hands on, lead from the front approach
- Calm, solutions focused and adaptable
- Passionate about people, culture and delivering great customer experiences
Additional Information
Job type: Permanent. Posted: 2026-05-06. Be a part of a growing team that values excellence, innovation, and the power of people. At [Employer hidden — sign up to reveal], you will have the opportunity to shape the future of our workforce and contribute to our mission of delivering exceptional experiences to our customers.