Job Description

Are you looking for an opportunity to build a rewarding career with a growing specialist home care provider? [Employer hidden — sign up to reveal], part of the Elevate Care Group, has provided home care for 80 years. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients. You will be leading and supporting your team in ensuring that key business and compliance targets are met.

Responsibilities

• Achieving full branch compliance
• Branch revenue growth
• Business KPI’s met
• Be CQC registered for the branch
• Manage the daily operation within the branch to ensure cost effective and efficient service delivery
• Assess branch performance against weekly and monthly targets
• Achieve and maintain Registered Manager status
• Ensure compliance with ISO and all legislative requirements
• Maintain accurate records
• Manage all branch level complaints
• Manage a team of Field Care Supervisors
• Provide reports to Regional Managers/Head Office
• Identify training and development needs for all branch staff
• Presenting to prospective new clients
• Maintaining great relationships with existing clients
• Key account management
• Advising on pay rate changes
• Ensure effective placement of staff to meet client needs
• Manage accurate processing of weekly timesheets via Webroster
• On call duties as arranged locally
• Occasionally support with day-to-day responsibilities of the team
• Be a champion for internal customer service

Requirements

• Confident in promoting the branch
• Self-motivated
• Computer literate
• A passion for managing and driving excellence
• Excellent organisational skills
• Excellent leadership qualities
• A commitment to equal opportunities and diversity
• Symmetry between personal and organisational values
• Demonstrates the behaviours associated with [Employer hidden — sign up to reveal] values

What We Offer

• Competitive salary
• 28 days annual leave (including bank holidays) increasing to 33 days over 5 years
• Additional paid day off for your birthday
• Family friendly policies
• Reward and recognition programmes
• Annual leave purchase scheme
• Cycle Benefit Scheme
• Blue Light Card & Health Service Discounts
• Wellbeing support via Employee Assistance Programme
• Career development and training

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] follows safer recruitment best practice. Enhanced DBS, right to work, reference and employment history checks will be undertaken. All clients are entitled to have their needs met in a safe, fair and balanced way. [Employer hidden — sign up to reveal] colleagues promote equal opportunities for all.

Apply

To apply for this job please visit careers.prestige-nursing.co.uk.