Duty Manager - Extra Care

Key Responsibilities

• Lead and manage day-to-day operations of the Extra Care service, ensuring compliance with organisational policies and regulatory requirements.
• Support and supervise care staff, providing guidance, coaching, and encouragement.
• Ensure health, safety, and welfare of residents and staff.
• Coordinate care plans and liaise with healthcare professionals, residents, and families.
• Manage staffing rotas, monitor attendance, and address performance issues.
• Respond to and resolve incidents or emergencies efficiently.
• Maintain accurate records and reports.
• Promote a positive and inclusive culture.

Qualifications and Experience

• Previous experience in a supervisory or managerial role within Health, Nursing, or Social Care, ideally in Extra Care.
• Relevant qualifications such as Level 5 Diploma in Leadership for Health and Social Care or equivalent preferred.
• Strong knowledge of health and safety regulations, safeguarding, and CQC standards.
• Excellent communication, organisational, and problem-solving skills.
• Ability to lead by example and work collaboratively.
• Compassionate, patient-centred approach.
• Flexibility to work part-time hours including evenings and weekends.

Benefits

• Competitive hourly rate of £12.71
• Part-time permanent contract
• Comprehensive induction and ongoing training
• Supportive management and team environment
• Employee assistance programmes and wellbeing initiatives
• Opportunity to make a meaningful impact

How to Apply

If you are a dedicated and compassionate professional, please submit your CV and a covering letter via our careers page or through the relevant job board.