Role Overview

We are looking for an experienced and driven Solution Architect to join our team, responsible for designing, scoping, and delivering technical solutions for our clients. This is a hands-on role that combines solution design, technical leadership, and project delivery across a wide range of infrastructure and cloud technologies.

Responsibilities

Solution Design

• Attend client meetings to understand technical and business requirements.
• Design solutions aligned to customer needs and project objectives.
• Produce clear and accurate technical design documentation.
• Support Account Managers during the solution scoping and proposal stages.

Technical Delivery

• Deliver consulting and technical implementation services for clients.
• Act as the technical lead on complex infrastructure and cloud solutions.
• Ensure solutions are implemented to best practice and industry standards.
• Produce documentation and handover information for delivered projects.

Research and Development

• Research and evaluate emerging technologies and solutions.
• Support the commercial team with solution pricing and technical validation.
• Attend relevant vendor and industry events.
• Deliver internal knowledge sharing sessions and technical training.
• Maintain and develop relevant technical certifications.

Requirements

Essential Experience

• Strong experience with Microsoft technologies including Microsoft 365 and Azure.
• Windows Server installation, configuration, and administration.
• Virtualisation technologies such as VMware or Hyper-V.
• Backup and disaster recovery solutions.
• Networking installation, configuration, and troubleshooting.
• Security technologies including MFA, MDM, endpoint protection, and next-generation firewalls.
• Proven experience delivering infrastructure or cloud projects.
• Ability to communicate complex technical concepts clearly to clients.
• Broad technical knowledge across multiple infrastructure and cloud disciplines with the ability to design and implement solutions across these technologies.

Desirable Experience

• Experience working within a Managed Service Provider (MSP) environment.
• Knowledge of advanced networking protocols such as MPLS, BGP, or OSPF.
• Experience with VoIP or telephony solutions.
• Experience with AWS or multi-cloud environments.
• Experience mentoring engineers or delivering internal training.

Skills

• Excellent problem-solving and troubleshooting ability.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and priorities.
• Ability to work independently and as part of a collaborative technical team.
• Professional and customer-focused approach.

Qualifications

• Full UK Driving Licence.
• Relevant infrastructure or networking certifications such as Microsoft, Azure, VMware, or Cisco.

Benefits

• Base salary of £50,000 - £55,000 per annum depending on skills and knowledge
• Hybrid working - After probation, split time evenly between office and home.
• Flexible working to suit your work life fit
• 25 days holidays per annum + public holidays + the ability to purchase 10 more
• Your birthday off (Obviously!)
• £2000 Referral Scheme Bonus – if you know any other techies that want to join [Employer hidden — sign up to reveal]
• Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
• Fully funded training and accreditations to expand your skillset
• Two paid charity volunteering days per year
• Discounted Broadband (Necessity)
• Life insurance
• Private Health Insurance with Vitality Health
• Quarterly team social fund
• Cycle to Work scheme
• Gear up with the latest tech toys through our partnership with Currys
• Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.

Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website. [Employer hidden — sign up to reveal] does not accept unsolicited speculative CVs. We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Your cooperation is greatly appreciated.

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