Agents/Visits Admin Assistant

About The Role

To provide general administrative services for Agents Visits. Facilitate a booking service for Agents Visits (including a variety of other service providers), co-ordination of Video Conferencing facilities for the Appeals Courts and other court services. This role is the point of contact for visiting agents, Police, external partner agencies, SPS establishments and the Appeal Courts.

About the Successful Candidate

Qualifications

• 2 National 5 at Grade C or above (including English & Maths/Arithmetic) or equivalent qualifications or relevant experience (Essential)

Knowledge, Skills & Experience

• Competent and experienced in all aspects of administration. Competent in the use of Microsoft Office packages including Excel, Word, Outlook etc (Essential)
• Ability to effectively prioritise workload to meet departmental and organisational deadlines (Essential)
• Excellent skills in both written and verbal to communicate confidently and effectively. Ensure accuracy and attention to detail. (Essential)
• Ability to work individually and as part of a team (Essential)

Essential Competencies for Success

• Listen & Communicate
• Plan & Organise
• Relationships & Collaboration

About Us

The [Employer hidden — sign up to reveal] (SPS) operates in a fascinating, complex and rapidly changing environment. Our vision is to help build a safer Scotland by unlocking potential and transforming lives. To enable us to successfully deliver our vision, we are committed to nurturing and investing in our greatest strength and resource: Our People. We are proud to employ a diverse range of people; each contributing their own unique experiences and skills to enhance the service we deliver. Whatever the role, you will find your SPS experience both challenging and rewarding. You will be committed to helping us to achieve our goals and in return we will be committed to helping you to achieve yours. We employ approximately 5,000 staff across our prisons, headquarters, college, and training and storage facility. The hard work of our staff is the most critical component in the successful delivery of Scotland’s prison system. We need professional, capable and motivated individuals who reflect Scotland’s diversity to deliver effective and efficient activities and services to achieve our Mission and realise our Vision. Whatever SPS profession you embark upon, you will be a valued member of the team, helping us build a Safer Scotland for the communities we serve. We are committed to your personal and professional development and offer a wide range of career progression opportunities.

Civil Service Values

All Civil Servants, and therefore anyone employed by the [Employer hidden — sign up to reveal], must be able to fully comply with the requirements of the Civil Service Code. Everyone is expected to carry out their role with dedication and uphold the core values of the Civil Service: Honesty, Integrity, Objectivity and Impartiality.

• Integrity: putting the obligations of public service above your own personal interests.
• Honesty: being truthful and open.
• Objectivity: basing your advice and decisions on rigorous analysis of the evidence.
• Impartiality: acting solely according to the merits of the case and serving equally well Governments of different political persuasions.

Our recruitment is conducted in line with the Civil Service Commission’s Recruitment Principles and external competitions are regulated by the Civil Service Commission.