Team Leader

Overview of the role

The role of the Team Leader is to provide support and guidance to a team of social care workers, whilst making sure you always provide the highest level of care and lead by example. You will also liaise with the seniors in the home reporting any matters of concern. You must have experience in the care sector and have the willingness to learn and expand on your previous knowledge. Not only will you make a huge difference to people’s lives, but you’ll be able to enjoy days out, trips away and join in with many more activities, all of which ensures the people we work with are safe, happy and lead fulfilling lives.

Key duties

• Taking the lead with supporting adults with learning disabilities and complex needs in a residential care environment
• Supervising a team and assisting with the overall management of the service
• Liaising with managers and other shift leaders
• Executing any tasks allocated in a professional, timely and accurate manner
• Supervising and sharing mealtimes with residents to encourage a positive attitude towards food and dining
• Assisting residents in their daily activities whether this be in or away from the service
• Using your initiative when supporting residents during their activities and with day-to-day tasks

Personal attributes

Being patient, reliable, flexible, a team player and a good communicator are key characteristics of a successful Team Leader.

What are the benefits?

• Learning Academy - care qualifications for all staff
• Holiday entitlement starting from 28 days inclusive of Bank Holidays
• Employee Assistance Programme - comprehensive health and wellbeing support for staff
• Refer a friend scheme - enjoy a payment of £500 when you recruit a friend to [Employer hidden — sign up to reveal]
• Choiceversary - staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to [Employer hidden — sign up to reveal]
• Christmas bonus - vouchers for all staff members
• Life insurance
• Annual staff awards - this year each winner received £400 and we had over 30 winners in total
• Complex in-house training - this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars
• A paid day off on your birthday
• Free monthly prize draw - all frontline care colleagues are automatically entered into a monthly prize draw. Three winners, selected randomly, receive £500 each, tax-free
• Blue Light Card eligibility
• Stream – a financial wellbeing app that enables you to: track your earnings; save with high-street beating interest rates; choose to access your earnings ahead of pay day with flexible pay; receive discounts with hundreds of retailers; learn with financial coaching and education, and much more

Who are we?

[Employer hidden — sign up to reveal] is a leading specialist provider of complex behaviour support for people with learning disabilities, autism and mental health conditions in Wales. With nearly 15 years’ experience, we’re at the forefront of national best practice, with fully compliant CIW ratings across all services.

Our services are more than just a place to live, they’re like a second family for everyone we support. Each service is a close knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self-esteem.

In every [Employer hidden — sign up to reveal] service there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through.

Where will you work?

Caernewydd Farm supports 6 adults, both male and female, with behaviours that challenge and complex needs in a peaceful semi-rural setting in the scenic village of Kidwelly, roughly between Llanelli and Carmarthen. Set in its own spacious grounds with pleasant gardens, this working farm provides a tranquil environment for the people living here.