Front of House hospitality Team Member

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Birmingham
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Attention to Detail Teamwork Communication Hospitality Food Service Cleanliness Safety Awareness

FULL DESCRIPTION

Front of House hospitality Team Member

Company: [Employer hidden — view at passion-project.co.uk]

Location: The Hub at the RSC, Birmingham, B3 1JP

Salary: Competitive Salary

Hours: Full Time

Job Description

As a Front of House Team Member at The Hub, you will be the friendly face our office teams remember. You’ll serve our teams the fuel they need to keep them going and make new friendships along the way. You'll inject your personality every moment you’re with our teams, providing the best hospitality in the home of hospitality.

What is The Hub?

The Hub is our restaurant located in the [Employer hidden — sign up to reveal] head office in Birmingham City Centre. Our head office is where our dedicated corporate teams come together to support our frontline and keep the business pushing forward. At The Hub we serve all our brand’s favourite dishes (including the famous Harvester salad bar!) as well as a variety of drinks and snacks.

Shift Patterns

You'll work Monday to Friday - no weekends! Your general shift pattern will be 7am - 3pm with the occasional evening shift for events.

Benefits

  • Flexible shifts that fit around you – The Hub is open office hours so a typical working day will be done by 5pm!
  • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • Never a dull moment - fun, laughs and lifelong friends!
  • On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

Responsibilities

  • Greet and serve our head office teams, brightening their day with top notch hospitality
  • Help in the service and preparation of menu items to support back of house team
  • Maintain the highest standards of cleanliness and safety
  • Work with our team to create a friendly atmosphere at the heart of the office

Requirements

  • Have a passion for customer service
  • Have a great eye for detail
  • Always give great service
  • Be a fun-loving, social, team player

At [Employer hidden — sign up to reveal], we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

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