Ecommerce Executive - CRO / Merchandising

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Godalming
TYPE
Full-time
LEVEL
Associate
SALARY
£38,000 / year
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Website Optimisation A/B Testing Web Analytics Online Merchandising HTML/CSS JavaScript Communication Stakeholder Management

FULL DESCRIPTION

Ecommerce Executive - CRO / Merchandising

Location: Godalming | Salary: £32,000 - £38,000 per annum | Type: Full-time, On-site

Job Purpose

A leading brand in the travel industry, we are looking for an Ecommerce Executive to support the optimisation strategy of our well-established online B2C and B2B capability, and to help us deliver significantly improved customer journeys across all our channels.

Main Responsibilities

  • Execute on a variety of projects aimed at optimising page performance by providing a dynamic, engaging customer experience.
  • Assist the Head of Ecommerce in establishing best practice for AB / MVT testing and creating a test strategy and roadmap.
  • Analyse site metrics and related data to identify merchandising and optimisation opportunities, working collaboratively with the Insights team and the Web Analyst.
  • Develop and execute cross-sell / upsell activities.
  • Analyse the customer journey, suggesting ideas for AB / MVT tests to make improvements on these areas, implementing the tests using Webtrends and analysing test results.
  • Attend meetings to plan and develop site content, style and appearance.
  • Log, track and deliver ecommerce tickets.

Knowledge, Skills & Experience

  • Demonstrable experience of optimising websites with 2-3 years track record in a similar role.
  • An interest in Online Merchandising: An eye for what makes consumers make decisions and looks good in the online space.
  • Communication skills are critical to this position.
  • Enjoying stakeholder relationships - you will be connecting with people on a daily basis.
  • Good mix of analytical/conceptual skills to understand and then optimise page performance.
  • Strong organisational skills.
  • Basic HTML, CSS, JS knowledge.
  • Ability to multi-task.
  • Positive, energetic attitude.

Key Competencies

  • Website optimisation.
  • Customer centricity.
  • Communication skills.
  • Technical expertise.
  • Commercial acumen.

ACS are recruiting for a Ecommerce Executive (CRO / Merchandising). If you feel that you have the skills and experience required, please submit your CV including an outline of your experience. It is always a good idea to include a covering letter outlining your experience with your application.

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