SKILLS

Transport planning Driver performance management Vehicle tracking systems Waste management software Microsoft Office Data reporting and analysis Customer service Problem-solving

FULL DESCRIPTION

Transport Coordinator

Location: Bracknell | Salary: £30,000 - £35,000 per annum | Reference: DHacs1892

Key Responsibilities

• Prepare daily work schedules for waste service vehicles and communicate clearly with drivers and loaders
• Manage and monitor driver performance to ensure efficiency and productivity
• Ensure all operational activities are carried out safely and in line with legal and environmental requirements
• Plan and track vehicle servicing and inspections and manage cover for absences and breakdowns
• Monitor key performance indicators and produce weekly reports on vehicles mileage and related data
• Manage driver holidays attendance and timekeeping
• Identify and resolve missed collections while maintaining strong customer communication
• Handle internal and external communications professionally resolving queries and complaints effectively and escalating where required

Candidate Requirements

• Strong communication and interpersonal skills across phone and email
• At least three years experience in transport or logistics planning
• High level of accuracy and accountability with a focus on achieving results
• Ability to work both independently and as part of a team
• Strong commercial awareness and customer service experience
• Excellent organisational skills with the ability to plan prioritise and meet deadlines
• Experience in data reporting and analysis
• Good working knowledge of Microsoft software vehicle tracking systems and waste management software or similar
• Strong problem solving conflict resolution and negotiation skills
• Knowledge of the waste industry is beneficial but not essential