Cluster Manager – Hull

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Hull
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Sales Management Team Leadership Coaching & Mentoring Stock Management Product Knowledge Problem Solving Communication

FULL DESCRIPTION

Cluster Manager – Hull

Company: [Employer hidden — sign up to reveal]

Location: Hull, UK

Posted: 13th April 2026

Job Type: Full-time, On-site

Salary: Competitive

About the Role

At [Employer hidden — sign up to reveal], our purpose is to help people on their journey to a healthier lifestyle by quitting smoking. As the biggest vaping retailer, our success comes from our outstanding teams. If you have management experience, why not consider a career with us?

  • Deliver great customer service in line with our ‘Mr Wicked Cares’ structure
  • Accurately process customer purchases to ensure stock accuracy
  • Complete customer refunds and credits
  • Maintain high store standards through cleanliness, presentation and overall store image
  • Keep up to date with, test and demonstrate all of our products
  • Assist with stock counts and highlight any discrepancies to the Cluster Manager

Requirements

You could be our next Cluster Manager if you can:

  • Lead from the front, building relationships with our customers
  • Inspire and motivate through coaching and mentoring
  • Develop your team to enable them to meet store objectives and progress their own careers
  • Drive sales targets and meet deadlines
  • Keep up to date with the latest products, promotions and offers
  • Give every customer the best possible experience in your store
  • Problem solve in a positive, pragmatic way
  • Make sure that every customer has a welcoming and inviting experience in our stores
  • Be flexible to work 5 days out of 7

Benefits

  • A competitive salary
  • Branded uniform
  • 30 days Holiday (Pro-Rata)
  • Ongoing training, development and career opportunities
  • Generous staff discount
  • Healthcare Cashplan *
  • Cycle / Tech schemes *
  • Holiday Buy and Sell scheme
  • Learn to Drive scheme
  • Recognition Awards
  • A wide range of other benefits including pension, bonus schemes, on-site gym (Head office only) and many more!

* Some benefits require a qualifying period of employment

How to Apply

To apply, please send your CV and Application Form to [Employer hidden — sign up to reveal]. Download the application form: TW-Application-Form-2

Successful applicants will be required to undertake a DBS check. [Employer hidden — sign up to reveal] is an equal opportunities employer.

© Pillbox38 UK Ltd, [Employer hidden — sign up to reveal], Stancliffe Street, Blackburn, BB2 2QR, United Kingdom

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