About the Role

[Employer hidden — view at passion-project.co.uk] is seeking a motivated Assistant Aftersales Manager to help oversee daily operations of the Aftersales department, including Service and Parts at our Southport centre. Working closely with the Aftersales Manager, you will play a key role in driving performance, delivering excellent customer service, and ensuring the department runs efficiently and profitably.

What We Offer

• 22 days' holiday, increasing to 25 days with length of service, plus birthday off
• Access to a new car at reduced cost through salary sacrifice Employee Car Scheme
• Friendly, family-run business with supportive team culture
• Specialist development with BMW UK
• Ongoing learning and clear progression path
• Modern, high-spec facility
• Life Assurance Scheme

Responsibilities

• Ensure the department provides the best possible service and achieves agreed profits and retention levels
• Organise, direct and control activities of Service Department staff to achieve Plans and Budgets
• Contribute to development of operating and administrative policies and procedures

Requirements

• Track record of high achievement in aftersales/service arena
• Ability to work alongside strong company management team
• Excellent organisational skills, ability to motivate a team, strong understanding of systems and processes
• Excellent sales, communication, negotiating and influencing skills
• Outstanding attitude and passion for customer service
• Enthusiastic, dynamic and team-orientated personality
• Willingness to learn and keep up to date with technical/product information
• Ability to work weekends and bank holidays
• Thorough knowledge of MS Office and Drive
• Full valid UK driving licence

How to Apply

Apply online via the link or send your CV and cover letter to: [Employer hidden] (Wilmslow) Ltd, Coppice Way, Handforth, Cheshire, SK9 3PB.