Job Summary

At [Employer hidden — sign up to reveal], making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights.

What you’ll do

• Client delivery: Act as day-to-day client contact; provide regular status updates; manage client expectations; take client briefs and implement project plans.
• Take responsibility for day-to-day account management, including processes, flow of work, delegation, and status of jobs.
• Ownership of medium-sized client projects, ensuring delivery within budget and timeframes.
• Demonstrate understanding of clients’ needs and preferences.
• Confidently develop written content and review junior team members’ work.
• Business development: Identify areas for growth; take active role in new business.
• Team management: Maintain awareness of professional development of junior team members; develop coaching, delegation, and briefing skills.
• Financial management: Develop understanding of account finances; manage Salesforce opportunities, invoicing, forecasting; develop budgets; manage project budgets; input into resourcing.
• Agency environment: Participate in internal initiatives; immerse yourself in medical communications and pharma industries.

What you should have

• Relevant degree in a scientific subject
• Highly organised with mindfulness of deadlines
• Independent thinker with ownership of assets
• Ability to mentor junior staff
• Confidence to manage upward
• Strong work ethic with track record of high-quality deliverables
• Ability to develop project scopes and vendor contracts
• Excellent business communication ability
• High energy, ability to operate in fast-paced environment

Additional Information

[Employer hidden — sign up to reveal] is proud to be Great Place to Work® certified. We offer a comprehensive benefit program. For employees within an hour of one of our offices, we expect attendance in the office two days per week ([Employer hidden — sign up to reveal] policy). [Employer hidden — sign up to reveal] is an Equal Opportunity employer. Should you require accommodations, please let your recruiter know. Note: [Employer hidden — sign up to reveal] and its affiliates' names are being misused by scammers. Do not share personal information. Read more here.