Resource Manager
SKILLS
FULL DESCRIPTION
Resource Manager
[Employer hidden — sign up to reveal] is seeking a Resource Manager to join our team in Edinburgh, London, or Manchester. This hybrid role involves managing workflow and resource allocation across creative and medical teams, partnering with project managers, recruitment, and leadership to optimize utilisation and billability. [Employer hidden — sign up to reveal] is a global health innovation company offering comprehensive benefits and a collaborative culture.
Responsibilities
- Manage the day to day workflow and forecasting of projects through the team.
- Liaise with project managers, producers, account teams and department heads to understand and manage/optimise team resource needs.
- Work closely with the Creative or Medical Leadership to ensure that good resourcing decisions are made and communicated.
- Deal with day to day queries on projects, secure and analyse briefs and ensure all information is gathered and creative process followed, negotiate timings.
- Understand how to monitor utilization, billability and department margins and how to affect change.
- Make recommendations based on understanding of group member skill sets across creative departments.
- Proactively prepare for and lead weekly resource meetings to ensure critical scheduling decisions can be addressed quickly.
- Partner with Recruitment to identify when internal resources are not available and prioritize open positions.
- Collaborate with Client Leaders, HR, Recruitment & leadership teams.
Required Skills & Experience
- Ability to work with a high degree of self-direction and flexibility, especially with respect to taking initiative, prioritising multiple tasks, and using good judgment to resolve problems.
- Ability to work with and effectively manage key stakeholders by using an adaptable and flexible approach.
- Strong interpersonal and communication skills (both written and oral), and the ability to work effectively with a wide range of internal stakeholders.
- Ability to provide accurate and efficient service under the pressure of constant deadlines.
- Skilled in organising tasks and establishing priorities.
- Ability to gather data, consistently track metrics, and prepare reports.
- Ability to work with confidential materials and maintain complete discretion at all times.
- Thorough attention to detail.
- Experience in traffic or operations in the creative industry.
- Strong capacity planning, recruitment, and project team assessment skills.
- Is a quick and creative problem solver who works well under pressure.
- Is commercially savvy and has budgeting and production experience.
- Understands the disciplines within a creative agency.
Additional Requirements
- Strong experience within a scheduling or resourcing role, preferably in a professional services environment.
- Demonstrated effectiveness in supporting multiple business leaders, working across varied practice areas.
- Experience with resourcing systems.
- Demonstrated experience with Microsoft Office with a focus on Word and Excel applications.
About [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal] is a global health innovation company with offices across Europe and the US. We believe that the way to real, transformative change is through the uncommon combination of disciplines, technologies, and our greatest asset – our people. [Employer hidden — sign up to reveal] offers a comprehensive benefit program and perks. Learn more at realchemistry.com. [Employer hidden — sign up to reveal] is an Equal Opportunity employer.