Nights Warehouse Revenue Protection Officer

About the Role

An exciting new Revenue Protection Officer at [Employer hidden — sign up to reveal]! This is a Nightshift vacancy. You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at [Employer hidden — sign up to reveal] we are committed to providing our people the technical and personal skills to progress their careers.

About Us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. [Employer hidden — sign up to reveal] provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the [Employer hidden — sign up to reveal] promise.

What It Feels Like to Be Part of Our Team

At [Employer hidden — sign up to reveal], we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, [Employer hidden — sign up to reveal] will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the [Employer hidden — sign up to reveal] Delivered Exactly promise.

Role Summary

To ensure that our customers are paying the correct revenue for the products being sent through the [Employer hidden — sign up to reveal] network in line with the customer contractual obligations whilst supporting the growth of revenue in line with those contractual obligations.

Key Responsibilities

• The role has the exclusive task of check weighing and cubing suspect freight.
• Research the Customer base at defined locations to find out why they are not declaring their goods correctly.
• Understand charging exemptions and partner with the relevant Depot Sales Manager to resolve where possible.
• Update products and gain the correct rate financially and correct weight legally.
• Actively partner with Sales to educate customers about their duty of care to our workers by gaining the correct weights.
• Partner with GM/OM/Shift Managers to ensure the teams are physically scanning product to gain additional revenue for the business in line with contractual customer agreements.
• Educate the workforce to actively look for new customers and opportunities to raise revenue
• Spot check customers’ freight based on trends of incorrect declaration.
• Ensure ‘checking’ equipment/ technology is maintained and in use.
• Escalate to Depot Management team any concerns

Benefits

• Competitive Rates of Pay
• Company Funded Health Cash Plan
• Holidays: 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!