Backs Warehouse Shift Manager

Role Summary

The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.

Key Responsibilities

• Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
• Ensure all activities are undertaken in line with company policies in safe and proactive manner
• Managing costs and performance of the shift
• Lead and engage a team to drive excellent customer service
• Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
• Monitor KPI’s, identify and communicate associated actions and highlight areas for improvement.
• Provide a shift summary and handover record with any exceptions detailed and actioned.

Essential Criteria

• Previous experience in the logistics or distribution industry

About [Employer hidden — sign up to reveal]

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. [Employer hidden — sign up to reveal] provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

About the Team

At [Employer hidden — sign up to reveal], we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, [Employer hidden — sign up to reveal] will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the [Employer hidden — sign up to reveal] Delivered Exactly promise.

Benefits

• Competitive Rates of Pay
• Holidays: 25 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• [Employer hidden — sign up to reveal] Discounts Portal
• Excellent opportunities for career progression and more!!