Head Waiter, Old Spot Restaurant

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Daylesford
TYPE
Full-time
LEVEL
Associate
SALARY
£34,091 / year
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Leadership Team Management Customer Service Health & Safety Compliance Stock Control Training & Development Problem Solving Hospitality Operations

FULL DESCRIPTION

Head Waiter, Old Spot Restaurant

[Employer hidden — sign up to reveal] · Daylesford Farm · £34,091 per annum OTE · Full-time · On-site

About Us

Award-winning [Employer hidden — sign up to reveal] is one of the UK’s most renowned organic farm estates based in the heart of the Cotswolds countryside. More than just a farm, [Employer hidden — sign up to reveal] is a vibrant destination for food lovers, wellness seekers, along with beautifully curated retail spaces.

About the Role

We are seeking an engaging Head Waiter to join our Restaurant team. As Head Waiter you'll lead and motivate the team, deliver outstanding guest experiences, and help drive daily operations.

Responsibilities

  • Champion excellent service by ensuring every guest receives warm, knowledgeable and efficient restaurant hospitality.
  • Lead daily operations including opening/closing procedures, cashing up, stock controls.
  • Uphold impeccable standards across health & safety, due diligence, and audit performance.
  • Support commercial success by engaging the team in weekly targets.
  • Nurture and develop the team through structured onboarding, coaching, and performance reviews.
  • Grow future leaders by providing training and guidance.
  • Act as a calm problem-solver for both guests and team members.
  • Delegate effectively to ensure smooth running of the restaurant.

Skills and Requirements

  • Lead with confidence and warmth.
  • Communicate clearly and calmly.
  • Deliver exceptional customer care.
  • Stay composed under pressure.
  • Solve problems thoughtfully and efficiently.
  • Take a hands-on, proactive approach.
  • Manage time and priorities effectively.
  • Drive team performance and uphold high standards.

Perks & Benefits

  • Discounts on products, treatments, and dining experiences from day 1.
  • One paid volunteering day per year.
  • Subsidised private medical insurance through Bupa.
  • Pension scheme with up to 4.5% employer contribution.
  • Life assurance cover up to one year's salary.
  • 24/7 Employee Assistance Programme for mental health support.

Base salary £26,811 plus estimated £7,280 in gratuities/service charge (OTE £34,091).

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