Family Hub Practitioner

The Vacancy

Interviews will be held on the 18th of June.

About Us

Welcome to [Employer hidden — sign up to reveal] Wiltshire Family Hub, where families come first. We're dedicated to supporting families and young people from early years to young adulthood. Our comprehensive services include personalised one-on-one support, dynamic parenting advice and groups, assistance with accessing vital statutory and community services. We also have a digital family hub available 24/7. What sets us apart is our amazing team of dedicated professionals who are passionate about making a difference. We provide compassionate guidance, while connecting families with essential resources, and champion their well-being. Together, we're building stronger, more resilient communities, one family at a time.

About the Role

This is a home‑based role, but not a remote position. You will be required to travel extensively across the whole of North Wiltshire to meet families in their homes, schools, and community venues. As a full‑time practitioner, you will hold a caseload of around 20 families, which means travelling across a wide geographical area is a core and essential part of the role.

• Provide one-to-one support that strengthens families and builds resilience.
• Carry a manageable caseload, offering tailored interventions that create lasting impact.
• Work in partnership with schools, health professionals, and community services to get families the right help at the right time.
• Champion the voice of families, advocating for their needs and removing barriers to support.
• Use your safeguarding knowledge and solution-focused approach to keep children and young people safe and thriving.
• Contribute to innovative Family Hub services across Wiltshire, helping to shape stronger communities.

About You

• Hold a Level 3 or above qualification in social work, family studies, youth and community work, psychology, or a related field.
• Bring experience of supporting children, young people and families, including case management and tailored support planning.
• Have strong knowledge of safeguarding, child protection, and early intervention practices.
• Communicate with confidence and compassion, building trust with families and professionals alike.
• Organise and prioritise a busy caseload, keeping accurate records and delivering positive outcomes.
• Work collaboratively with schools, health services, and community partners to coordinate support.
• Be adaptable, empathetic, and resilient, with a genuine commitment to empowering families.
• Able to travel independently and reliably across the North Wiltshire area to meet the demands of the role.

The Company

[Employer hidden — sign up to reveal] is one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support vulnerable children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face. We create family hubs where we’re needed most, providing support with mental health, special educational needs, domestic abuse and all of family life’s challenges. We work through children and family centres, churches, schools and prisons. Putting children first in everything.

The Benefits

• Continuous professional development
• In house learning platform
• Employee Assistance Programme
• Salary sacrifice pension with employers contribution of up to 7%
• Enhanced maternity and paternity pay
• BHFS Health Cash Plan
• Life assurance 2 times annual salary
• Enhanced annual leave
• Additional paid time off at Christmas
• Flu vouchers
• Eye test reclaim

If you want to find out more about working at [Employer hidden — sign up to reveal] please visit our website.

We are committed to safeguarding the welfare of children and young people we serve. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure.

[Employer hidden — sign up to reveal] is a Living Wage Employer.

We actively encourage applications from a broad and deep range of backgrounds and experiences. We are a Disability Confident Employer.