About the Role

Can you imagine a world without music? Neither can we. Our team is made up of a wide variety of people, all have a shared passion for music and a real desire to create an unparalleled experience through The Music Licence to bring simplicity to our customers and deserved rewards to musicians, songwriters, rightsholders and performers.

You are a collaborative, technically capable Salesforce professional who enjoys solving problems and improving systems in a live, operational environment. You bring an engineering-first mindset, with a focus on clean code, test coverage and sustainable solutions.

Key Responsibilities

• Deliver minor enhancements, configuration changes, and bug fixes within Salesforce
• Develop and maintain Salesforce solutions using Apex, Flows, and Lightning components
• Configure and maintain Salesforce features including custom objects, fields, validation rules, page layouts, approval processes, and installed packages
• Act as a technical point of escalation for the Salesforce Application Support Team
• Assist with investigation and root cause analysis of recurring or complex incidents
• Support and troubleshoot integrations between Salesforce and third-party systems
• Provide hands-on support for Jitterbit integrations, including investigation and remediation of failures
• Document fixes, enhancements, and known issues using JIRA and Confluence

Essential Experience

• 3+ years’ experience working on the Salesforce platform
• Hands-on experience with Salesforce configuration and development, including Apex, Flows, Visualforce and/or Lightning Web Components
• Experience supporting or maintaining Salesforce integrations (API or middleware-based)
• Experience working within support, BAU, or operational environments
• Salesforce Platform Developer I (strongly preferred) and ideally Platform Developer II
• Familiarity with Sales Cloud, Service Cloud, and Experience Cloud
• Experience working with Agile or structured change management processes

Desirable Skills

• Experience with Jitterbit (highly desirable)
• Experience supporting platforms such as Certinia (FinancialForce), CPQ, Vonage, Pardot, Conga, Gearset, or OwnBackup
• Additional Salesforce certifications

About the Company

[Employer hidden — sign up to reveal] is the company behind TheMusicLicence, allowing businesses to legally play music. We are an equal opportunities employer. We offer hybrid working in our modern office in Leicester along with a competitive benefits package. Visit www.pplprs.co.uk to find out more. Contact us at [Employer hidden — sign up to reveal].

Benefits

• Simply Health Cash Plan
• Progression Through Career Pathways
• Mental Health First Aiders
• Brilliant Pension
• Refer a Friend Scheme (Earn Up To £500)
• Cycle To Work Scheme
• Healthy Food & Snacks
• £120 Annual Music Voucher
• Perkbox Giving You Access To Over 4,000 Deals and Discounts
• Casual Dress Code
• 25 Days Holiday + Bank Holidays (Increases With Tenure)
• Modern Office Space With Music Relaxation Areas