Plumbing & Heating Installer

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal], now proudly part of the [Employer hidden — sign up to reveal] family, remains one of the South West’s leading installers of renewable energy solutions. Specialising in the design and installation of air source heat pumps, ground source heat pumps, solar PV, and battery storage systems, we are dedicated to providing high-quality, sustainable heating solutions.

Following our acquisition by [Employer hidden — sign up to reveal], we continue to operate independently while benefiting from the enhanced resources, expertise, and support of the [Employer hidden — sign up to reveal] group. This partnership strengthens our ability to deliver top-tier renewable energy solutions while staying true to the exceptional standards and service [Employer hidden — sign up to reveal] is known for.

The Role

[Employer hidden — sign up to reveal] is seeking a skilled Plumbing & Heating Installer to join our team. In this role, you will be responsible for installing, maintaining, and repairing plumbing and heating systems in residential and commercial properties in the South Cornwall and Devon. You’ll diagnose and resolve issues efficiently, ensuring all work meets local regulations and high-quality standards. Strong customer service, problem-solving skills, and the ability to work both independently and collaboratively are essential. If you're a hardworking professional with NVQ Level 2 in Plumbing (or equivalent experience) and a passion for innovative solutions, we’d love to hear from you!

Responsibilities

• Removal of Existing Heating Systems: Safely decommission and remove system and combi boilers with efficiency and care.
• Unvented Hot Water Cylinder Installation: Expert installation of modern unvented hot water cylinders for reliable, high-performance hot water supply.
• Heat Pump Installation: Professional installation of air source and ground source heat pumps, delivering sustainable and energy-efficient heating solutions.
• Heating Controls Setup: Install and configure S-Plan and Y-Plan heating controls to optimize system performance and energy use.
• Radiators & Pipework Upgrades: Upgrade or install radiators and pipework to enhance heating efficiency and system reliability.
• System Testing & Commissioning: Thorough testing, flushing, filling, and commissioning to ensure heating systems operate flawlessly.
• Commitment to Quality & Customer Care: Maintain the highest standards of workmanship and deliver exceptional customer service.
• Travel Across Cornwall & Devon: Flexible travel across Cornwall & Devon, with paid travel time included.
• Overnight Stays When Required: Occasional overnight stays, compensated with enhanced pay for flexibility.

What we’re looking for

• NVQ Qualifications: NVQ Level 2 in plumbing and heating required; Level 3 highly desirable.
• Proven Experience: Minimum of 2 years’ hands-on experience in plumbing and heating installations.
• Heating Systems Knowledge: Solid understanding of domestic heating systems and their components.
• Communication Skills: Excellent communication with strong customer-facing abilities.
• Teamwork & Standards: Ability to work effectively within a team while maintaining high standards of workmanship.

Perks of the job

• Company Van: Company van provided for work use.
• Company Pension Scheme: Access to a company pension scheme to support your future.
• Private Health Insurance: Private health insurance available, with family options.
• Holiday Entitlement: 28 days holiday per year, including bank holidays.
• Branded Workwear & PPE: Branded workwear and personal protective equipment supplied.
• Overtime & Working-Away Enhancements: Additional pay and benefits for overtime and working away from home.

About [Employer hidden — sign up to reveal] Group

Join [Employer hidden — sign up to reveal] Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, [Employer hidden — sign up to reveal] began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.

We operate across three dynamic divisions:

• Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.
• Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions.
• Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.

At [Employer hidden — sign up to reveal] Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.

Key Achievements

• £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs
• 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing ([Employer hidden — sign up to reveal] Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and [Employer hidden — sign up to reveal]).
• 100k Homes Covered - We cover over one hundred thousand homes across the UK
• 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time

FCA Code of Conduct

At [Employer hidden — sign up to reveal], we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business.

As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry.

Equal Opportunity Employer

At [Employer hidden — sign up to reveal], we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work.