About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] are award-winning experts in the installation of carbon neutral home heating and energy solutions. From heat pumps and solar panels to underfloor heating and EV charging points, we have over 20 years of experience delivering practical solutions. With a highly skilled and experienced team, we have been trusted to work on delicate and complex projects at numerous World Heritage Sites.

In 2024, we became part of [Employer hidden — sign up to reveal], a leading UK residential home energy services company, paving the way for a brighter future in the home. By joining [Employer hidden — sign up to reveal] mission to help millions of homeowners look after their homes and transition to low-carbon living, in addition to installation we now also provide comprehensive servicing, financing and maintenance to make it easier to look after your home and ensure a greener future.

The Role

As a Senior Heat Pump Engineer, you will take a leading role in the installation, commissioning, and maintenance of high-performance heat pump and emitter systems. You’ll ensure all projects are delivered to the highest standards of quality, efficiency, and client satisfaction. Alongside your technical duties, you will mentor and support junior members of the installation team, promoting best practices and developing their skills.

Responsibilities:

• Leadership & Mentorship: Lead by example and mentor junior engineers, providing technical guidance, on-the-job training, and support to maintain high installation and service standards across the team.
• Project Delivery: Manage and execute complex installation and commissioning projects for heat pump and emitter systems, ensuring work is completed on time, to specification, and to the highest quality standards.
• Technical Expertise: Perform and oversee system installations, including underfloor heating, radiator systems, pipework, and associated electrical and plumbing connections.
• Maintenance & Servicing: Conduct planned maintenance, diagnostics, and performance assessments on existing systems to ensure efficiency, reliability, and compliance.
• Troubleshooting & Repairs: Lead fault-finding and repair work on electrical and plumbing issues, providing expert solutions and preventing recurring problems.
• Quality & Compliance: Uphold company and regulatory standards, ensuring all work is documented accurately, inspected thoroughly, and meets required performance benchmarks.
• Health & Safety Leadership: Champion safe working practices, conduct risk assessments, and ensure all team members adhere to relevant health, safety, and environmental regulations.
• Client Relations: Manage client interactions professionally, providing clear communication, technical explanations, and confident handovers to achieve zero callbacks or complaints.
• Project Coordination: Work closely with project coordinators to plan resources, manage schedules, and ensure timely delivery of parts, materials, and project milestones.
• Team Collaboration: Foster a positive, solutions-focused team environment that encourages continuous improvement, accountability, and pride in workmanship.

What We’re Looking For

• 3–5 years of experience installing heat pump heating systems in domestic properties.
• Strong problem-solving skills and attention to detail.
• Ability to work in a team-oriented environment.
• Adhere to safe working practices.
• Display enthusiasm and a positive mental attitude.
• Exhibit patience and a proactive approach.

Qualifications:

• Minimum of Level 2 Plumbing, Heating or Heat Pump qualification from a recognised awarding body (e.g. City & Guilds, SVQ etc.)
• Completion of Heat Pump manufacturer installation courses
• G3 (unvented cylinder) qualification OR proven experience
• Water Regs WRAS Qualifications
• CSCS or similar H&S Qualification

Extra Credit:

• BPEC (or equivalent) GSHP or ASHP qualification
• Low Temperature Heating Systems qualification
• F-Gas Certification Training
• Gas Safety Registration (if applicable)

Perks of the Job

• 25 days annual leave (plus bank holidays)
• Company pension
• Van and Uniform provided
• 0% Tools Loans
• Company Mobile Phone

About [Employer hidden — sign up to reveal]

Join [Employer hidden — sign up to reveal] and be at the forefront of transforming the residential energy landscape. Founded in 2015, [Employer hidden — sign up to reveal] began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls.

We operate across three dynamic divisions: Financial Services, Energy Services, and Home Services. At [Employer hidden — sign up to reveal], we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions.

Our Recruitment Process

• Initial call with Operations Director (30 mins)
• Skills-based interview with Operations Director and Managing Director (1 hr, in person)

Equal Opportunity Employer: At [Employer hidden — sign up to reveal], we are committed to creating an inclusive and representative environment.