Senior Quality Assurance Manager
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Senior Quality Assurance Manager
[Employer hidden — sign up to reveal] is hiring a Senior Quality Assurance Manager in Croydon, UK. This is a full-time, permanent hybrid role with competitive salary.
About the Role
Join [Employer hidden — sign up to reveal] Head Office – Make a Real Difference Every Day!
Location: East Croydon | Hours: 37.5 | Salary: Competitive
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At [Employer hidden — sign up to reveal], we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference.
You will manage Own Brand product development, quality and supplier base across various assigned categories by working closely with commercial, design and supply chain colleagues. Deliver the agreed NPD plans by providing technical expertise throughout the new product development process and ensure pre and post launch product compliance and supplier compliance with both [Employer hidden — sign up to reveal] Guidelines and existing regulatory requirements.
Key Responsibilities
- Develop Own Brand product ranges across all categories with the commercial team, setting out technical and corporate social responsibility requirements.
- Ensure all suppliers comply with and maintain compliance with [Employer hidden — sign up to reveal] requirements.
- Deliver technical elements of the New Product Development process and ensure ongoing product and supplier compliance with [Employer hidden — sign up to reveal] guidelines and relevant legal requirements.
- Deliver technical aspects of all critical paths to budget/cost and within set timescales.
- Be an expert source of technical information, standards and legal requirements across all categories.
- Develop and maintain effective working relationships with internal and external stakeholders.
- Continually keep up to date with technical innovation.
- Undertake store and supplier visits.
- Manage a small team and be involved in the development and growth of the [Employer hidden — sign up to reveal] technical team.
What You’ll Need to Succeed
- Degree or equivalent in Cosmetic Science
- 8+ years in Cosmetics & Toiletries
- Healthcare experience preferred
- Managing and coaching experience of junior team members preferred
- Proven experience in fast paced commercial environment
- Commercial acumen
- Excellent communication skills and attention to detail
- Ability to work to deadline and prioritise workload
- Able to work on own initiative and problem solve
- Team player and resilient
Benefits
- 33 days holiday rising to 38 days
- 2 staff discount codes
- 30% discount on [Employer hidden — sign up to reveal] Own Brand Products
- Hybrid working (2 days home, 3 days office)
- Company pension matching and bonus
- Stream money management app
- Part of [Employer hidden — sign up to reveal] Group
- Learning and Development programmes
- Enhanced maternity/shared parental/adoption leave
Location: [Employer hidden — sign up to reveal] Head Office, 51 Sydenham Road, Croydon, CR0 2EU, United Kingdom
Job Reference: 262820