The Vacancy

We are seeking a highly skilled Senior Manager, Product Operations to drive operational excellence across our Product organisation. With millions of users relying on our technology, from payroll to education to accountancy. You will play a key role in ensuring our product strategies translate into scalable, efficient, and commercially effective operations.

The Opportunity

As Senior Manager, Product Operations, you will operate at a senior leadership level, setting direction for how Product turns strategy into action. You will optimise processes, systems, governance structures, pricing, and performance frameworks ensuring [Employer hidden — sign up to reveal] continues to scale efficiently while delivering exceptional outcomes for customers and the business. You will be a key interface between Product, Commercial, Finance, Technology, Customer, and Executive teams, and will lead high-performing individuals across Product Operations.

What You’ll Do

• Lead the operational framework that supports [Employer hidden — sign up to reveal]' Product function.
• Develop and improve product policies, governance processes, and documentation.
• Own individual product pricing for selected products or services.
• Perform market and competitor pricing analysis; design and maintain pricing models.
• Define KPIs, interpret data, and turn insights into actionable recommendations.
• Coordinate complex cross-functional work across Product, Sales, Finance, Technology, and Engineering.
• Oversee systems, workflows, pricing structures, and reporting capabilities.
• Drive automation and process optimisation to support scalability.
• Lead and support change programmes, assessing operational impact and readiness.
• Build, mentor, and lead high-performing Product Operations teams.

What We’re Looking For

• Strong background in Product Operations, Product Management, or Commercial Operations.
• Proven experience in pricing analysis and pricing model development.
• Excellent commercial, financial, and analytical skills.
• Deep understanding of product lifecycle operations, governance, and cross-functional delivery.
• Strong stakeholder influence and relationship-building skills.
• Experience leading teams and driving complex change initiatives.
• Strategic mindset with hands-on operational execution ability.

Why Join [Employer hidden — sign up to reveal]?

• Impact: Play a central role in shaping the operational engine behind one of the UK’s most widely used software portfolios.
• Growth: Join a progressive, ambitious Product organisation.
• Recognition: Work for an employer certified as a Great Place to Work®.
• Innovation: Be part of a company that embraces continuous improvement and transformation.

About [Employer hidden — sign up to reveal]

As one of the UK’s largest privately held software companies, [Employer hidden — sign up to reveal] Software Group exists to simplify the lives of businesses, schools and organisations. [Employer hidden — sign up to reveal] provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence. Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an [Employer hidden — sign up to reveal] payroll solution, 50,000 SMEs use [Employer hidden — sign up to reveal] cloud bookkeeping and 21,000 firms rely on us for legislative compliance. [Employer hidden — sign up to reveal] is a company built on hiring the best people; our people are our greatest assets.

Contact

Email: [Employer hidden — sign up to reveal] | Phone: [contact hidden]