Deputy Service Manager

Job Description

To act in the capacity as Team Leader within the organisation.

• Be responsible for, and Line Manager to the Residential Team.
• Reporting and contributing to the [Employer hidden — sign up to reveal] Limited Management Team.
• To provide a professional residential care service, implementing recommendations made in the Care Standards Act 2000 and other supportive legislation.

Duties & Responsibilities

• Lead the Residential Team within the home and be responsible for the general management of this group, co-ordinate activities, procedures and duties.
• Contribute to the Management Team of [Employer hidden — sign up to reveal] Limited. Undertake on-call duty in order to ensure 24 hours management team cover of the establishment.
• To enhance and maintain high standards of care within the home. Ensuring at all times that service users are treated with dignity and respect and with particular regard for individual needs.
• Take responsibility for residents medical and health care. Co-ordinate the Keyworker system, ensure files are regularly updated and regular progress meeting reports are prepared.
• Be responsible for the Residential Team social and recreational budget. Plan and co-ordinate organised activities utilising this.
• Make arrangements for adequate staff cover during periods of annual leave and sick leave. Cover personally if the situation warrants this. Participate in sleeping-in duties and work by rota.
• To liaise professionally with others. Organise and lead staff meetings in the absence of the Manager, ensuring these are minuted.
• Provide guidance and supervision to subordinate staff. Contribute to in-service training, in particular the induction of RSW personnel.
• Take advantage of training opportunities made available by [Employer hidden — sign up to reveal] Limited.
• Monitor home life/care team materials and equipment, making sure that everything is in good working order.
• To promote and maintain good channels of communication amongst the team and between service users and staff.
• Liaise with families and other agencies in a professional manner, promoting a positive profile of [Employer hidden — sign up to reveal] Limited and Learning Disabilities.
• To ensure that your conduct within and outside the company does not conflict with the professional expectations of [Employer hidden — sign up to reveal] Limited.
• Willingness to undertake N.V.Q. Assessors Award.
• Attend to management responsibility as requested by the Manager.
• Undertake other duties as required by the Manager, providing they are appropriate to the position.

Person Specification

Job Title: Deputy Service Manager

Skills/Qualities Required

• Relevant Qualifications (NVQ, Nursing, Social Work etc) - Essential
• At least three years experience in the caring profession - Essential
• Experience of working in more than one setting - Desirable
• Experience of staff supervision - Essential
• Have held managerial position - Desirable
• Ability to work as a team member - Essential
• Ability to arrange staff duty rotas - Desirable
• Ability to manage own work load - Essential
• Ability to professionally communicate verbally - Essential
• Ability to professionally communicate written - Essential
• Commitment to undertaking further training - Essential

Care Practice

• Knowledge and understanding of learning disabilities and challenging behaviour - Essential
• Experience of caring for people with learning disabilities and challenging behaviour - Desirable
• A commitment to people with Learning Disabilities having a quality of life in the community - Essential
• Knowledge of Person Centred Planning - Desirable
• Experience of operating keyworking system - Essential
• Capacity to undertake 24 hour emergency call-out duty by rota - Essential
• Knowledge of Residential Care - Essential
• Knowledge of Health & Medical care practices - Essential
• Ability to promote good care practice - Essential
• Have an understanding of the needs of adolescents and young adults - Essential

Legislation

• Knowledge of Health & Safety practice - Essential
• Awareness of Care Standards Act 2000 and Community Care legislation - Essential
• Understanding of Equal Opportunities Legislation - Essential

Miscellaneous

• Domestic Skills - Housekeeping, Healthy Eating, Cooking, Finance - Essential
• Knowledge of basic First Aid - Essential
• Full current Driving Licence - Essential

Application

Download the application form: Application Form PDF

Contact: [Employer hidden — sign up to reveal] | Phone: [contact hidden]

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