Partner Success Manager

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£50,000 / year
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Relationship Management Quarterly Business Reviews Cyber Security Sales Pipeline Management Task Management Communication Skills Presentation Skills

FULL DESCRIPTION

Partner Success Manager 310856

[Employer hidden — sign up to reveal] Group – Holborn WC1 (Hybrid) – Up to £50,000 per annum

About the Role

Come and join the [Employer hidden — sign up to reveal] Group! We are hiring a Partner Success Manager to play a key role in managing and growing relationships across [Employer hidden — sign up to reveal]’s client base. This is a hands‑on, client‑facing position, requiring regular engagement to ensure strong delivery, alignment and value.

What You'll Do

  • Develop and nurture relationships with key clients through regular meetings and calls.
  • Deliver Quarterly Business Reviews to all clients, developing the customer’s roadmap.
  • Ensure the quality of services aligns with client requirements.
  • Identify and drive forward opportunities to expand service offerings.
  • Act as customer representative for issues and escalations.
  • Keep up with industry trends and strategically advise clients.
  • Facilitate strategic engagement with c-suite.
  • Analyse metrics from SOC and IT services.
  • Take ownership of sales pipeline for existing customers.
  • Maintain profitability for key accounts.
  • Occasional travel to client sites and between London, Manchester and Bristol offices.

What You Bring

  • Passion and knowledge for Cyber Security and IT
  • Exceptional task management skills.
  • Methodical and detail-oriented approach.
  • Strong process-driven mindset.
  • Confident presentation abilities.
  • Outstanding interpersonal and communication skills.
  • Sociable, with ability to discuss industry and service with senior staff.
  • Pre-existing understanding of Microsoft licensing (desired).
  • High level understanding of MSP and SOC services (desired).

What We Offer

  • Training – on-site and solution-led training provided.
  • Individual training budget up to £1,000 per annum.
  • 25 days annual leave plus bank holidays.
  • Buy and sell holiday scheme.
  • Workplace pension with employer contributions up to 11%.
  • Private healthcare package after probation.
  • Regular staff socials.
  • Unlimited fruit, tea, and coffee in office.
  • Cycle to work scheme.

[Employer hidden — sign up to reveal] Group is committed to diversity and inclusion. Part of our application process includes ED&I questions with prefer not to say option.

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