The Role

[Employer hidden — sign up to reveal] have recently launched our own in-house repairs and voids service: [Employer hidden — sign up to reveal]. This service delivers repairs and maintenance to 1,628 homes which is roughly 50% of our stock. [Employer hidden — sign up to reveal] is expected to grow over the coming years, in terms of scale, scope of service and ambition.

The successful candidate will be technically proficient, from a construction or facilities background, possess strong and effective leadership to support a growing team and will be focused on delivering a great-value and excellent quality service to our residents.

The role will also manage our sub-contracted services with a view of delivering a seamless service for our customers.

At the heart of the role is delivering quality. Supporting our skilled operatives to make sure every job goes smoothly is critical. This will involve keeping the team stocked up with inventory, keeping them safe and making sure the service is subject to continuous professional development.

We’re looking for someone proficient in social housing repairs delivery, with an excellent knowledge on the efficient application of SOR’s, works sequencing, customer service and logistics.

This service is brand new for [Employer hidden — sign up to reveal]. The successful candidate will help embed and grow the service, making sure it remains a living, breathing extension of our values.

About You

You will be well organised, customer‑focused and confident working with a wide range of stakeholders. You’ll have experience supporting or coordinating repairs or property services and be committed to delivering an excellent service for customers and communities.

• Key Responsibilities
• Stakeholder Engagement
• Service Delivery
• Performance and Reporting
• Staff Responsibilities
• General Responsibilities

Benefits

• Generous annual leave of 31 days rising to 36 days (including public holidays)
• Defined Contribution pension scheme with employer contributions up to 10%
• Death in service benefits (3x salary)
• Annual car allowance
• Payment of Professional Fees
• Health Cash Plan with Employee Assistance Programme
• Flexible hybrid working

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is based in the Scottish Borders. We are dedicated to supporting and strengthening our communities. Our mission goes beyond bricks and mortar, it's about providing high-quality, sustainable and affordable homes, as well as delivering exceptional care and support to older people and individuals with learning disabilities.

Our values of being caring, committed, connected, and creative are at the heart of everything we do.

Contact

If you would like to discuss this opportunity further, please contact Neil Wilson-Prior at [Employer hidden — sign up to reveal]

Closing date: 9am Monday 18 May 2026

Interviews: Monday 25 May 2026 in Selkirk