The Role

We are looking for a proactive and experienced Property Maintenance Co-ordinator to lead a team of Officers delivering efficient, responsive, and customer-focused property maintenance services across a range of tenures. This is a key leadership role within our Property Maintenance Team, ensuring high standards of service and continuous improvement.

What You’ll Do

• Lead and develop a team of Officers to deliver property maintenance services in line with our standards and regulatory requirements.
• Oversee the delivery of property maintenance and customer service contracts, ensuring efficiency and quality.
• Manage staff deployment, training, and performance reviews.
• Contribute to policy development and service improvement initiatives.
• Monitor and control repairs, maintenance, and void spend, ensuring contractor performance meets expectations.
• Drive customer engagement through our Customer Voice Strategy.
• Provide cover for the Property Manager when required.

What We’re Looking For

• Proven experience in property maintenance or housing services, with strong leadership skills.
• Excellent knowledge of property maintenance policy and best practice.
• Strong people management and performance improvement skills.
• Ability to manage budgets, contractors, and service delivery targets effectively.
• Excellent communication and problem-solving skills.

About Us

[Employer hidden — sign up to reveal] is based in the Scottish Borders. We are dedicated to supporting and strengthening our communities. Our mission goes beyond bricks and mortar, it's about providing high-quality, sustainable and affordable homes, as well as delivering exceptional care and support to older people and individuals with learning disabilities.

Benefits

• Flexible working
• Pension contributions
• Cycle to work scheme
• Employee Assistance Programme
• State of the art IT equipment
• Volunteer days
• Health Cash Plan
• Wellbeing Initiatives
• Employee Discounts
• Paid Professional Membership Fees
• Paid Volunteering Days

Documents

Job Info_PMC_April 2026.pdf - Download