Job Description

As a Host/Hostess at Tonight Josephine, you will greet and welcome customers, manage reservations, and ensure a smooth and enjoyable dining experience. This is a PART TIME vacancy with shifts based over weekends, and a wage starting at £12.71 per hour.

What's in It for You?

• Your dedication to the customer experience will be rewarded with a generous service charge.
• An amazing 50% discount on food and drink across all our awesome venues.
• Deals and discounts with a wide range of businesses through our discount portal.
• Early access to your pay through Wagestream.
• £10,000 life assurance to support your loved ones if the worst happens.
• Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
• Training and development opportunities. We're invested in your success during your time with us!
• Fun and vibrant working environment with a fantastic team.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!

Our Values

• We Start at the Bar - At [Employer hidden — sign up to reveal], we make every decision based on what is right for our bars. This ensures our choices are practical, guest-focused, and truly reflect our business.
• Proud AF - Taking pride in our work means striving for excellence and being dedicated to success. At [Employer hidden — sign up to reveal], we encourage our teams to bring their passion every day.
• Become Your Best Self - At [Employer hidden — sign up to reveal], we thrive on personal development of each other.
• Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success. At [Employer hidden — sign up to reveal], we focus on results.
• People Are Everything - At [Employer hidden — sign up to reveal], we know our people are our greatest asset.

Responsibilities

• Capable of handling different bookings at the same time, deal with our guests' reservations and make sure that they receive the most iconic welcome there is!
• Escort guests to their tables and give them the best tour around our cocktail menu.
• Answer phone calls, take reservations, and provide information to guests over the phone.
• Handle guest inquiries, complaints, and special requests in a professional and courteous manner.
• Maintain a clean and organized front-of-house area, including the entryway, waiting area, and restrooms.
• Assist in opening and closing duties, including setting up the host stand and organizing reservation books.

Skills and Experience

• Strong communication skills to interact with guests in a polite and engaging manner.
• Excellent organizational abilities to manage reservations and seating arrangements efficiently.
• Ability to work well under pressure and handle a high volume of guests during busy times.
• Positive and outgoing personality with a genuine desire to create a welcoming atmosphere for guests.
• Problem-solving skills to handle guest inquiries and address any issues that may arise.

Your Application, Your Way

At [Employer hidden — sign up to reveal], our amazing diverse teams are the key to delivering the ultimate guest experience. As part of the application process, you will be given the opportunity to use a CV or record a short video telling us why you’re amazing.

Contact: [Employer hidden — sign up to reveal] | [Employer hidden — sign up to reveal] Group