Job Description

[Employer hidden — sign up to reveal] is currently recruiting for a highly organised and proactive End of Contract Administrator to join a dynamic operations team. This role plays a key part in ensuring that clients' products are efficiently and effectively disposed of through the most appropriate remarketing channels, contributing to a critical revenue stream within the business.

The Role

As part of an Operations function, you'll support the full lifecycle management of customers' equipment, from in-life care through to end-of-contract processes. You'll be responsible for delivering accurate, timely administration while maintaining high service standards across internal and external stakeholders.

Key Responsibilities

• Carry out department administration tasks with a high degree of accuracy and efficiency
• Take ownership of queries or escalate where necessary, ensuring timely resolution
• Support end-of-contract processes
• Perform weekly stock reconciliations to ensure all assets are accounted for
• Manage customers' payments and produce related reports
• Generate end-of-contract damage recharge notifications
• Coordinate collections
• Manage inspections and collections
• Support logistics supplier coordination and day-to-day operations
• Assist with sales quotations, documentation, and enquiries
• Liaise with internal departments, clients, and remarketing partners to resolve issues
• Contribute to reporting, forecasting, and continuous process improvements

Skills & Experience Required

• Strong organisational skills with the ability to manage multiple priorities
• Confident communicator with the ability to engage at all levels
• Good working knowledge of Excel
• Resilient, adaptable, and self-motivated
• Detail-oriented with a high level of accuracy
• Analytical mindset with strong problem-solving ability
• A collaborative team player with a results-driven approach

Benefits

• Employee assistance programme
• Huge Discounts on vehicles
• Competitive salary with bonus potential
• Onsite parking and nursery
• Hybrid working (2 days from home per week)
• Volunteer days
• Life assurance
• Complimentary office refreshments
• Generous pension scheme (up to 15% employer contribution)
• Wellbeing initiatives, including monthly wellbeing hour and events
• Private medical insurance
• 25 days annual leave + bank holidays
• Employee discounts and retail perks

Application Instructions

To be considered, please make contact with the Commercial Team at [Employer hidden — sign up to reveal] or submit your CV immediately. You can also email [Employer hidden — sign up to reveal].