Retail Customer Service Assistant

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Tonbridge
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Teamwork Safety Awareness Food Preparation Stock Management Cleaning Promotional Sales Flexibility

FULL DESCRIPTION

Retail Customer Service Assistant

[Employer hidden — sign up to reveal] is hiring a Retail Customer Service Assistant for their Blue Boys SF Connect store in Tonbridge. The role involves serving customers, preparing food from Wild Bean Café, managing stock, cleaning, and supporting promotions. No previous retail experience required as training is provided. Part-time position with 16 hours per week, weekdays and weekends. Hourly rate of £13.45 with benefits including flexible hours, career progression, paid holiday, 25% discount, and wellbeing support.

About [Employer hidden — sign up to reveal] retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What you get

  • Flexible hours
  • Career progression
  • Paid holiday
  • 25% discount on in store goods exclusions apply
  • Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
  • Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
  • Shopping and leisure discounts
  • Free barista style hot drinks
  • Family leave
  • Competitive pay rates
  • Pension scheme
  • Share save scheme
  • Find out more about our benefits here

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at [Employer hidden — sign up to reveal].

What you will be responsible for

  • Making sure that safety of yourself, your colleagues, and the customer, in line with [Employer hidden — sign up to reveal] policies and procedures, is your top priority
  • Serving customers efficiently, ensuring their needs are met promptly and effectively
  • Fostering a positive and inclusive work environment, in line with [Employer hidden — sign up to reveal] beliefs
  • Preparing and serving food and drink items from our Wild Bean Café
  • Taking in deliveries, replenishing stock and stock management tasks
  • Being proactive with supporting [Employer hidden — sign up to reveal]'s offers, promotions and [Employer hidden — sign up to reveal] loyalty scheme
  • Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

How to apply

Simply click on apply and have an up-to-date CV ready! You can find out more about [Employer hidden — sign up to reveal] retail here. Applicants welcome from 16+.

Location Details

  • Role: Retail Customer Service Assistant
  • Hourly Rate: £13.45
  • Store: Blue Boys SF Connect
  • City: TONBRIDGE
  • Postcode: TN12 7HE
  • Working hours: Part-time
  • Part-Time Working Hours: 16 hrs
  • Working Days: Weekdays and weekends
  • Store Information: Own transport is essential due to the store location, Some flexibility will be required in busy trading periods, Working days may vary and include weekends so flexibility will be required
  • Vacancy Reference: 41100

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