Retail Customer Service Assistant

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Tewkesbury
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Team Collaboration Stock Management Food Preparation Cleaning Safety Awareness Cash Handling Communication

FULL DESCRIPTION

Retail Customer Service Assistant

[Employer hidden — sign up to reveal] is seeking a part-time Customer Service Assistant for the [Employer hidden — sign up to reveal] store in Tewkesbury. Hourly rate: £13.45, 20 hours per week, weekday mornings.

  • Location: Ashchurch SF Connect, TEWKESBURY, Gloucestershire, GL20 8JN
  • Role: Retail Customer Service Assistant
  • Hours: Part-time, 20 hrs/week
  • Working Days: Weekdays, 6am-10am

About [Employer hidden — sign up to reveal] retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What you get

  • Flexible hours
  • Career progression
  • Paid holiday
  • 25% discount on in store goods *exclusions apply
  • Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
  • Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
  • Shopping and leisure discounts
  • Free barista style hot drinks
  • Family leave
  • Competitive pay rates
  • Pension scheme
  • Share save scheme

Find out more about our benefits here.

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at [Employer hidden — sign up to reveal].

What you will be responsible for

  • Making sure that safety of yourself, your colleagues, and the customer, in line with [Employer hidden — sign up to reveal] policies and procedures, is your top priority
  • Serving customers efficiently, ensuring their needs are met promptly and effectively
  • Fostering a positive and inclusive work environment, in line with [Employer hidden — sign up to reveal] beliefs
  • Preparing and serving food and drink items from our Wild Bean Café
  • Taking in deliveries, replenishing stock and stock management tasks
  • Being proactive with supporting [Employer hidden — sign up to reveal]’s offers, promotions and [Employer hidden — sign up to reveal] loyalty scheme
  • Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

How to apply

Simply click on apply and have an up-to-date CV ready!

Benefits

  • Staff discounts
  • Free hot drinks
  • Management bonus scheme
  • Wellbeing benefits
  • Enhanced family leave
  • Career progression
  • Training and recognition
  • Share save scheme
  • Shopping and leisure discounts
  • Pension scheme
  • Life assurance
  • Menopause friendly employer

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