Client Account Manager

The Role

Want a role where you can grow your career, work with major ecommerce brands, and genuinely shape how your clients succeed? Looking for a chance to use your account management skills to influence decisions, spot new opportunities, and build something meaningful? As a Client Account Manager at [Employer hidden — sign up to reveal], you’ll be the key person helping clients increase sales, improve performance and scale their businesses. You won’t just manage accounts—you’ll guide your clients, solve problems with them and play a real part in their success. It’s a role where your insight matters and where your ideas genuinely make a difference. You’ll join one of the UK’s fastest-growing ecommerce fulfilment providers at a time of major expansion. That means more exposure, more responsibility and more room for you to develop your skills with well-known brands including global ecommerce names and blue-chip companies.

Key Responsibilities

• Build strong relationships so clients see you as their trusted go-to person.
• Spot opportunities for growth and turn them into clear actions that help clients increase revenue.
• Use performance data to guide smart decisions and support long-term success.
• Introduce clients to our value-added services to help streamline how they operate.
• Make confident decisions that support business growth—for both your clients and [Employer hidden — sign up to reveal].
• Work towards clear KPIs that help track your progress and achievements.

The Company

[Employer hidden — sign up to reveal] was founded over 20 years ago as a storage company. As e-commerce and Amazon began to become major shopping destinations, we saw an opportunity and gap in the market for a reliable, cost-effective e-commerce fulfilment service provider. After years of research, we brought together the best systems, the best people and technologies to better support e-commerce in the UK. Today, we have 4 warehouses across the UK, with over 400,000 square feet of UK fulfilment space.

Benefits

• Competitive salary
• Company pension
• Company events
• On-site parking
• A growing business offering real scope to develop your skills
• The chance to work closely with major ecommerce brands

The Person

• Skilled at building relationships and speaking confidently with clients
• Comfortable reviewing performance data to guide decisions
• Organised, efficient and good at managing your time
• Able to adapt your style to match different brand personalities
• Positive, proactive and comfortable making difficult decisions when needed
• Experienced working towards KPIs
• Full UK driving licence
• (Desirable) Five years’ Account or Sales Management experience
• (Desirable) Knowledge of ecommerce or fulfilment

Contact

Jamie Hopper