Receptionist

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service IT Proficiency Teamwork Working Under Pressure Upselling Product Knowledge Hotel Security Compliance Communication

FULL DESCRIPTION

Receptionist

[Employer hidden — sign up to reveal], [Employer hidden], London (South West), London, SW6 2GA

Salary: £12.71 Per Hour | Permanent | Full Time | 40 hours per week

About the Role

We have an exciting opportunity for a Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person

  • Passionate and willingness to learn
  • Exceptional customer service - someone who can make our guests smile
  • A true team player
  • A competent level of IT proficiency
  • The ability to work under pressure

The Role

  • As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
  • Assist with guest queries in a timely and efficient manner
  • Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
  • Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
  • Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations

Benefits

  • Amazing discounts on food, drink and accommodation throughout the group
  • Huge opportunities for Learning, Development and Progression
  • Excellent rates for friends and family
  • Employee Assistance Program
  • Long Service Awards
  • Recognition Awards
  • Refer a Friend Bonus
  • Annual Social Events
  • Staff Meals on duty
  • Uniform provided

About the Hotel

This Hotel is proudly managed by [Employer hidden — sign up to reveal]. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

[Employer hidden — sign up to reveal] operates branded hotels in key locations across the UK and Ireland. To find out more, visit [Employer hidden — sign up to reveal].

Additional Details

  • Job Ref: AM15373
  • Branch: [Employer hidden — sign up to reveal]
  • Location: London (South West)
  • Salary/Benefits: £12.71 Per Hour
  • Contract type: Permanent
  • Hours: Full Time
  • Shift pattern: 2:30pm - 11:00 PM/ 7:00 AM to 3:30 pm
  • Hours per week: 40.00
  • Date posted: 26/04/2026
  • Closing date: 28/05/2026
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