Job Description

We have an exciting opportunity for a Casual Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person

• Passionate and willingness to learn
• Exceptional customer service- someone who can make our guests smile
• A true team player
• A competent level of IT proficiency
• The ability to work under pressure

The Role

• As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
• Assist with guest queries in a timely and efficient manner
• Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
• Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
• Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations

The Benefits

• Amazing discounts on food, drink and accommodation throughout the group
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

This Hotel is proudly managed by [Employer hidden — sign up to reveal].

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

[Employer hidden — sign up to reveal] operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit https://www.klarenthospitality.com.