Customer Service Representative
🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Coventry
TYPE
Contract
LEVEL
Associate
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Service
Problem-solving
Communication skills
Phone support
Order management
Technical support
Team collaboration
Time management
FULL DESCRIPTION
Customer Service Representative
[Employer hidden — sign up to reveal] is hiring a Customer Service Representative on a contract basis in Coventry. This hybrid role offers £23.86 per hour.
Job Details
- Location: Whitley, Coventry
- Rate: £23.86/hr (Umbrella, Inside IR35)
- Type: Contract, Hybrid
- Reference: 71620
- Contact: Ellie Ebbage - [contact hidden]
Responsibilities
- Provide outstanding customer service via phone, online chat, or text
- Respond to high volume of low-complexity enquiries efficiently
- Analyse and resolve higher complexity customer issues
- Liaise between customers, production, and distribution teams
- Deliver technical and non-technical support in a walk-in service centre
- Work independently with general supervision
Requirements
- Proven experience as a Customer Service Representative or similar role
- Strong problem-solving skills
- Excellent verbal and written communication
- Ability to work independently
- Positive attitude and commitment to service excellence
Your CV will be forwarded to [Employer hidden — sign up to reveal], a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by [Employer hidden — sign up to reveal] are those of an Employment Agency.
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