Retail Administrator

Job Description

Are you highly organised, experienced and motivated Administrator looking to make a difference supporting the retail team of a well-loved local charity?

The Income Generation and Communications team currently aims to raise £4 million a year to support the work of [Employer hidden — sign up to reveal]. Our consultant-led team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home. We not only take care of patients' physical needs, we consider their emotional, spiritual and social needs too. And we support families and close friends, both during illness and in bereavement.

Our ten charity shops, located all across the Borough of Bolton, as well as our Online Sales Office and Café, aim to provide regular and sustainable sources of income to support the work of [Employer hidden — sign up to reveal]. Each outlet helps us generate the vital income we need to provide expert care and support for local people and their families and the successful candidate will support the shops team in doing this.

Role & Responsibilities

• Provide an effective and efficient administrative service to the retail team within the hospice.
• Ensure the retail operation runs smoothly and competently.
• Support shop managers, collection and delivery operatives and volunteers.
• Be the first point of contact for all retail enquiries received by telephone or email.
• Provide excellent customer service at all times.

Requirements

• Highly organised and experienced administrator.
• Used to dealing with the public.
• Ideally experience of working with volunteers (not essential).
• Ability to manage time and prioritise own workload effectively.
• Able to use initiative.
• Excellent communication and interpersonal skills.
• Ability to remain calm and assertive under pressure.

Why [Employer hidden — sign up to reveal]?

You will be working within a friendly and committed team in modern, open plan offices. Together with the retail team and reporting to the Head of Retail, you’ll have the opportunity to use your skills to make a real impact. Benefits include generous annual leave (starting at 35 days a year including bank holidays), contributory stakeholder pension scheme, life assurance, membership of a healthcare cash plan and excellent training opportunities.

How to Apply

Closing Date: 6th June 2021. Interviews: 11th June 2021. To apply please download the job description and an application form & email applications to [Employer hidden — sign up to reveal].

[Employer hidden — sign up to reveal] welcomes applications from all sections of the community. Any offer of employment will be subject to a satisfactory DBS check.