Senior Account Director
SKILLS
FULL DESCRIPTION
Senior Account Director
[Employer hidden — sign up to reveal] is looking for a Senior Account Director to join their dynamic Client Services team. This hybrid role is based in London.
About [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal] is an independent social media agency with clients including Burger King, Lidl, Deliveroo, and Compare the Market. They aim to be the biggest social agency in the world.
The Role
We're looking for a Senior Account Director to join our dynamic Client Services team. You'll work with Associate Directors and Client Partners to deliver great service and grow exciting client accounts.
Responsibilities
- Responsible for the overview and successful running of all activity on allocated client accounts.
- Building and maintaining positive client relationships to encourage retention and scope increase.
- Leading on crisis management, being solution focused.
- Responsible for budgeting of client projects.
- Working closely with departments across the agency to develop the best work.
- Setting strategy for individual accounts with internal strategy team.
- Taking a leading role in new business pitch processes.
- Line management of the team, supporting career development.
What We Are Looking For
- Proven Senior Account Director or Account Director from a social-first or creative agency.
- Confident managing end-to-end project delivery: timelines, budgets, documentation.
- Strong client relationship builder.
- Inspiring team leader with supportive management style.
- Skilled at juggling multiple clients and allocating resources.
- Deep understanding of social platforms, trends, and cultural moments.
- Proactive, solutions-focused.
Benefits at [Employer hidden — sign up to reveal]
- Benchmarked salary reflective of experience.
- Hybrid working: 3 days in office, 2 from home.
- 25 days annual leave.
- Two weeks work from anywhere.
- Birthday day off.
- Wellbeing day off with £50 voucher.
- Free breakfast, snacks, drinks in office.
- Private Healthcare, Cycle to work scheme, Tech scheme.
- Weekly socials, Book Club, Social Club.
- Dog friendly office.
Culture & Diversity
[Employer hidden — sign up to reveal] is one team, pushing out of comfort zones to strive for excellence. DE&I approach: create a safe and inclusive environment for people to be authentically themselves.
Department & Location
Department: Client Services. Locations: London. Remote status: Hybrid.