Level 3 ICT Apprentice
🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Wallsend
TYPE
Full-time
LEVEL
Entry-level
SALARY
£16,606 / year
CATEGORY
IT Support & Infrastructure
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
First-line technical support
Hardware maintenance
User account management
Cyber security awareness
Windows operating systems
Networking fundamentals
Troubleshooting
Communication skills
FULL DESCRIPTION
Level 3 ICT Apprentice
[Employer hidden — sign up to reveal] Limited, the operator of the Tyne Tunnels, is offering an exciting apprenticeship opportunity for an ICT Apprentice to join the Support Services Team in North Tyneside. The role is full-time (37 hours/week) based in Wallsend office. Salary: £16,606 per annum.
About [Employer hidden — sign up to reveal] Limited
[Employer hidden — sign up to reveal] Limited helps over 60,000 customers daily. Certified as a Great Place to Work, committed to inclusion.
Key Responsibilities
- Perform first-line technical support
- Maintain hardware and user accounts
- Assist with cyber security and IT improvement initiatives
- Attend training and personal development
Entry Requirements
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English at grades 3+ (D or above)
Salary & Benefits
- £16,606 per annum (apprenticeship minimum wage)
- Fully funded qualification and paid instructor sessions
- Pension scheme (Local Government Pension Scheme)
- Employee assistance programme
- High street discounts and cycle to work scheme
Terms
Start date: July 2026. Fixed term appointment for duration of apprenticeship (typical duration to Gateway is 17 months). Office hours: Monday-Thursday 08:30-16:30, Friday 08:30-16:00 with 30-minute unpaid lunch.
How to Apply
Apply via the findapprenticeship service.
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