Plumber - Planned Projects

Job Description

We’re looking for a skilled and reliable Plumber to join our Planned Projects team at HMS, part of [Employer hidden — sign up to reveal] Group, covering the North West. You’ll be working across occupied and void properties, delivering high-quality plumbing works while providing an excellent service to our customers.

• Carry out all aspects of plumbing work, both internal and external, including new installations, maintenance and remedial works
• Undertake associated trade tasks such as basic plastering, tiling and joinery to support efficient service delivery
• Plan and organise work effectively to meet priority response times and performance targets
• Work within scheduled appointment systems, liaising with customers and colleagues
• Diagnose faults, carry out pre-measuring and determine repair requirements in line with contractual guidelines
• Supervise and support apprentices or trainees when required
• Use mobile and IT systems to receive instructions, complete work orders and order materials
• Ensure accurate completion of all documentation and system updates
• Drive and maintain a company vehicle, stock and equipment responsibly
• Manage materials efficiently, minimising waste and delays
• Comply fully with Health & Safety requirements and safe systems of work
• Participate in training, development and competency programmes
• Work collaboratively with schedulers, planners, customer liaison officers and contractors
• Participate in an out-of-hours rota when required (additional payment applies)

Requirements

• NVQ Level 3 (or equivalent) in Plumbing or a relevant craft discipline
• Valid CSCS card at the appropriate level
• Full UK or EU driving licence
• Completed, time-served apprenticeship
• Proven experience in plumbing, building maintenance and construction
• Strong customer service skills
• Ability to work independently with minimal supervision
• Good communication skills and a customer-focused approach

Benefits

• Generous Annual Leave: Start with 24 days plus bank holidays, increasing one day per year up to a maximum of 28
• Family Support: Enhanced maternity, paternity, and adoption pay
• Financial Flexibility: Aviva pension plan, Wagestream, affordable loans
• Travel and Transport: Lease car scheme, employee discounts
• Continuous Learning: E-learning workshops, professional qualifications support
• Recognition and Well-being: Reward schemes, volunteer days, enhanced sick pay, discounted gym memberships
• Flexible Working: Flexible and agile working
• Comfortable Workspaces: Well-designed offices, excellent public transport links, employee assistance programs

Additional Information

Each successful applicant will be required to complete pre-employment checks including right to work verification, qualification certificate check, references, OH Health Questionnaire, DBS check if required, and completion of new starter documentation. [Employer hidden — sign up to reveal] Group reserves the right to close this vacancy early.