What you’ll be doing

• Carry out complex maintenance and construction activities in your core trade, while delivering additional tasks in at least one other discipline such as Joinery, Plumbing, Plastering or Tiling.
• Carry out full and partial kitchen installations, including removal of existing units, preparation works, and fitting of new kitchens to specification.
• Work collaboratively with other trades and teams to ensure timely and coordinated kitchen replacement programmes.
• Install kitchen units, worktops, and associated joinery components to a high standard, ensuring accurate measurements and finishes.
• Support associated duties including plastering and painting to contribute to our ‘one job one visit’ approach.
• Plan and organise work effectively, ensuring efficient use of time, materials, transport and equipment.
• Ensure all installations meet quality standards, health and safety requirements, and customer expectations.
• Operate within scheduled appointment systems, liaising with customers and colleagues to ensure smooth delivery.
• Supervise and support apprentices, trainees and other employees as required.
• Undertake diagnostic and pre measuring work to scope and complete repairs accurately.
• Use IT systems to receive instructions, update job information and order materials.
• Make informed decisions regarding repair requirements, communicating clearly with customers when follow up work is needed.
• Complete all documentation accurately and contribute to ongoing competency and development programmes.
• Drive company vehicles safely and maintain stock, tools and equipment to required standards.
• Manage materials effectively, minimising waste and ensuring appropriate specifications are used.
• Work collaboratively with Schedulers, Planners, CLOs and other teams to ensure coordinated service delivery.
• Uphold high standards of customer care, safety, quality and performance.
• Maintain a clean, safe, and organised working environment within customers’ homes throughout the installation process.
• Provide excellent customer service, keeping customers informed and ensuring minimal disruption during works.
• Participate in out of hours rotas where required (additional payment applies).

What we’re looking for

• NVQ Level 3 / City & Guilds in Joinery (essential).
• NVQ Level 2 in a secondary discipline (desirable).
• CSCS card at the appropriate level.
• Full UK driving licence.
• Time served apprenticeship.
• Strong experience in joinery, building maintenance and construction.
• Good customer care skills and a proactive approach to continuous improvement.
• Ability to demonstrate initiative and work independently with minimal supervision.
• Flexible approach to varied duties and changing priorities.
• Strong communication skills with the ability to engage effectively with customers and colleagues.

Interview Process

Candidates will be invited to attend an interview, which will include a competency based discussion exploring relevant experience, technical knowledge and customer focused behaviours. Interviews will take place week commencing 18th May 2026, at our Sutton Fold office.

Additional Information

Each successful applicant will be required to complete pre-employment checks including right to work verification, qualification certificate check, 2 references, OH health questionnaire, DBS check (if required), and new starter documentation.

Benefits

• Generous Annual Leave: Start with 24 days plus bank holidays, increasing one day per year up to a maximum of 28
• Family Support: Enhanced maternity, paternity, and adoption pay
• Financial Flexibility: Aviva pension plan, Wagestream access to loans and instant pay
• Travel and Transport: Lease car scheme, employee discounts on bikes and holidays
• Continuous Learning: E-learning workshops, professional qualification support
• Recognition and Well-being: Reward schemes, volunteer opportunities, enhanced sick pay, discounted gym memberships
• Flexible Working: Agile working options
• Comfortable Workspaces: Well-designed offices with excellent public transport links, employee assistance programs, occupational health support