About the Role

Dual Role – Assistant Head Housekeeper / Room Attendant. Join our housekeeping team in a dynamic dual role, 2 days supporting leadership as Assistant Head Housekeeper and the remaining shifts delivering outstanding room standards as a Rooms Attendant.

[Employer hidden — sign up to reveal] is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.

In return for your dedication, [Employer hidden — sign up to reveal] offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. [Employer hidden — sign up to reveal] will provide you with an annual training allowance of up to £10,000, which can be used on a selection of [Employer hidden — sign up to reveal] Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Your Role Will Include

• Check rooms per company standard
• Work to improve productivity and efficiency of room cleaning
• Analyse guest data to plan resources and materials required to meet operational requirements
• Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
• Identify ways to improve Guest Satisfaction
• Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
• Recruit, train, manage and monitor team performance daily/weekly
• Deliver and exceed financial targets
• Manage expenditure and payroll to ensure budgets are achieved
• Participate in training to improve skills and performance
• Solve routine challenges that occur on the job

Benefits

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

How to Apply

Instant Apply: Your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date. Apply Now - Assistant Head Housekeeper

[Employer hidden — sign up to reveal] is committed to diversity, equity and inclusion. We are proud to be a Disability Confident Employer. Please let us know if you require any support or reasonable adjustments during the application or interview process.