Head Housekeeper
SKILLS
FULL DESCRIPTION
Head Housekeeper
[Employer hidden — sign up to reveal] is the UK’s leading outsourced hotel services company. This role is based at Novotel Liverpool, 40 Hanover Street, Liverpool L1 4LN. Rate: £34000 per year. Hours: Guaranteed Hours Each Week. Benefits include fixed hours contract, flexible hours, life insurance, health support, discounts, and training budget up to £10,000 per year.
About the Role
In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department. [Employer hidden — sign up to reveal] offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set.
Responsibilities
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
- Recruit, train, manage and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
Benefits
- Life Insurance
- DiscountStore with discounts from ASDA, O2 & more
- Discounted hotels and flights
- Employee Assistance Programme, Including HSF Assist
- Low-cost health insurance
- Full workplace pension scheme
- 28 days holiday
How to Apply
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service and want to join a business that offers exceptional development, please apply now via the [Employer hidden — sign up to reveal] careers website.
Equal Opportunities
[Employer hidden — sign up to reveal] is committed to building a culture that champions diversity, equity and inclusion. We welcome people from all backgrounds and are proud to be a Disability Confident Employer.