Head Housekeeper

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Edinburgh
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£37,000 / year
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Housekeeping management Team leadership Guest satisfaction Health and Safety compliance COSHH regulations Budget management Payroll management Recruitment and training

FULL DESCRIPTION

Head Housekeeper

[Employer hidden — view at passion-project.co.uk] is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department.

Key Details

  • Location: Ibis Edinburgh Centre South Bridge, 77 South Bridge, Edinburgh, EH1 1HN
  • Rate: £37,000
  • Hours: Guaranteed Hours Each Week
  • Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

Benefits

  • Life Insurance
  • DiscountStore with discounts from ASDA, O2 & more
  • Discounted hotels and flights
  • Employee Assistance Programme, Includine HSF Assist
  • Low-cost health insurance
  • Full workplace pension scheme
  • 28 days holiday

Your Role Will Include

  • Work to improve productivity and efficiency of room cleaning
  • Analyse guest data to plan resources and materials required to meet operational requirements
  • Maintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
  • Identify ways to improve Guest Satisfaction
  • Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
  • Recruit, train, manage and monitor team performance daily/weekly
  • Deliver and exceed financial targets
  • Manage expenditure and payroll to ensure budgets are achieved
  • Participate in training to improve skills and performance
  • Solve routine challenges that occur on the job

Company Commitment

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

[Employer hidden — sign up to reveal] will provide you with an annual training allowance of up to £10,000, which can be used on a selection of [Employer hidden — sign up to reveal] Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

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