Room Attendant / Public Area Cleaner
SKILLS
FULL DESCRIPTION
Room Attendant / Public Area Cleaner at [Employer hidden — sign up to reveal]
Location: The Old Fire Station, Pilgrim Street, Newcastle Upon Tyne, NE1 6SE
Job Ref: BES7183
Contract: Permanent, Part Time
Salary: Competitive Salary
Posted: 27/04/2026
Closing Date: 29/05/2026
The Role, in Spotlight
Step onto the grand stage of luxury hospitality! Our Room Attendants and Public Area Cleaners take centre stage in ensuring that every guest bedroom, bathroom and public area is maintained to the highest standard of cleanliness, comfort, and presentation. Be part of an amazing team where your contribution is valued, your voice is heard, and your growth is supported!
Key Responsibilities
- Room & Public Area Cleanliness: Perform a flawless daily performance: make beds to perfection, polish bathrooms until they gleam, and ensure furnishings and amenities shine. Replenish toiletries, towels, stationery, and minibar. Keep lobbies, corridors, restrooms, lounges, and lifts immaculate. Report wear and tear promptly.
- Guest Service & Professionalism: Respond to guest requests with promptness and courtesy, upholding five-star standards while ensuring privacy, dignity, and security. Follow company procedures and lost-and-found protocols.
- Presentation & Brand Standards: Prepare every room to five-star standards, from flawless set-up to special finishing touches. Report linen, inventory, or damaged items promptly. Maintain housekeeping trolleys and storage areas.
- Health, Safety & Compliance: Complete all training, follow Health & Safety protocols, handle chemicals and equipment safely, know emergency procedures, and report hazards.
- Product & Local Knowledge: Know hotel services and local attractions, offer helpful guidance, and direct queries appropriately.
About the Role
The Room Attendant and Public Area Cleaner is a star behind the scenes, combining stamina, precision, and discretion to deliver flawless luxury service while enhancing the hotel’s reputation. Flexibility, professionalism, and a positive attitude create unforgettable guest experiences.
The stage is yours. Bring your talent, your professionalism, and your passion, and help us deliver a guest experience that leaves every audience member impressed. Step forward, the spotlight is waiting!
Department: Housekeeping
Reporting to: Housekeeping Manager / Assistant Housekeeping Manager