Job Description

We currently have an amazing opportunity to join the team as Food & Beverage Assistant at [Employer hidden — sign up to reveal]' North West Castle. [Employer hidden — sign up to reveal] Benefits… What’s in it for you? At [Employer hidden — sign up to reveal], our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At [Employer hidden — sign up to reveal], we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Requirements

• The ideal person will have at least a year’s experience in a similar position and will have the ability to deliver great service to our guests.
• We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Duties

• Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas.
• Help control costs through ordering stock and minimising waste.
• Deal with any reasonable requests from guests in a professional manner.
• Strive to anticipate customer needs and where possible react to these to enhance customer satisfaction.
• Ensure all Health and Safety and Fire Safety Company standards are maintained.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is [Employer hidden — sign up to reveal] by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

Benefits

• Market leading Rates of Pay
• Anniversary Bonus
• Flexible Shifts, full and part time to fit around other commitments
• 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
• Full Training and Supervision Given
• Opportunity to gain recognised qualifications to help you progress
• Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
• Introduce a Friend Scheme worth £600+
• Anniversary weekend stay for you or to give as a gift to family or close friends
• Access to complimentary Mental Health & Wellbeing services
• Discounted [Employer hidden — sign up to reveal] Hotel Stays, for you, your family and friends
• 50% off all Food & Beverage during [Employer hidden — sign up to reveal] Hotel Stays
• A range of local in-house benefits
• Many more!

Additional Information

Job Reference: BES7193 | Branch: North West Castle | Location: Stranraer | Date Posted: 29/04/2026 | Closing Date: 31/05/2026