Job Description

As a Work Area Manager at [Employer hidden — sign up to reveal], you will work in a busy mail centre, responsible for managing operations in a specified area. Shift patterns: 41 hours per week covering the night shift, Monday to Friday (hours to be discussed at interview).

What does the role involve?

• Leading a dedicated team of full and part time employees, holding regular one-to-one and team meetings.
• Reviewing area performance and plans on a daily basis.
• Championing health and safety initiatives, increasing efficiency, and identifying areas for improvement.
• Supporting the Shift Manager to provide high quality service and ensure operational targets are met.
• Managing team's sick absence, attendance, training, and development.
• Involvement in continuous improvement programmes.

Skills and Experience Required

• Leadership Focus: Ensures basics are right, creates positive energy, implements strategy, recognises achievements.
• People Focus: Values diversity & inclusion, delegates, coaches, empowers, develops talent, collaborates.
• Resilience Focus: Approachable, provides reassurance, adapts to new challenges, positive under pressure.
• Achievement Focus: Implements standards of excellence, shares learning, builds confident teams, holds accountable.
• Improvement Focus: Implements transformation, reduces costs, embraces innovation, makes informed decisions.
• Customer Centric Focus: Implements customer-first culture, improves customer experience, puts customer at heart of decision making.

Benefits

• 25 days annual leave rising with service
• Contributory pension scheme
• Night shift allowance of £906.12 per month pro rata
• 10% bonus potential
• My Bundle+ with 800+ retail and lifestyle offers
• Wellbeing programme with 24/7 support
• Company sick pay (after qualifying period)
• Enhanced maternity/paternity leave

Application Process

Complete application online and submit your CV. Assessment includes a capability-based interview and a short management scenario exercise. Closing Date: Wednesday 20th May (may close early). Shortlisting: week commencing 25th May. Interviews: week commencing 1st June.

About [Employer hidden — sign up to reveal]

At [Employer hidden — sign up to reveal] we connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’ universal postal service to more than 30 million addresses. [Employer hidden — sign up to reveal] Group is committed to inclusion and representing the diverse communities we serve. For more information visit International Distribution Services.