About the Role

As a Resource Planning Manager, you will lead and coordinate short- and mid-range workforce planning at Gatwick, ensuring forecasted demand is translated into efficient, deliverable staffing plans. Working closely with the Operational Excellence team, you will adapt demand forecasts into practical, demand-led resourcing solutions that reflect real-time operational needs.

• Workforce plans and rosters consistently deliver the right level of coverage across all locations, aligned to demand, service standards, and compliance requirements.
• Rostering approach maximises productivity and minimises over/understaffing through effective use of core hours, shift design, and workforce availability.
• Overtime and short-term resourcing are proactively managed to maintain service while controlling cost.
• Short-term planning is agile and responsive, enabling the operation to adapt quickly to changing conditions.
• Planning decisions are informed by accurate data and insight, driving continuous improvement in performance and efficiency.

Why Join [Employer hidden — sign up to reveal]?

• Annual leave entitlement of 25 days
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents.
• Financial support
• Discounts on hundreds of retail sites
• Cycle to Work scheme

What We Are Looking For

• Proven experience in workforce or resource planning within a fast-paced, operational environment
• Strong understanding of rostering, scheduling, and workforce optimisation
• Experience managing overtime planning and cost control
• Confident working with forecasted demand and translating this into practical staffing plans
• Intermediate Microsoft Excel skills (essential), with the ability to manage and analyse workforce data
• Experience producing reports and insights to support decision-making
• Good understanding of working time regulations, compliance, and operational constraints
• Analytical and solution-focused
• Strong communicator

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about [Employer hidden — sign up to reveal]' commitment to Equality, Diversity and Inclusion, visit https://wilsonjames.co.uk/sustainability.
[Employer hidden — sign up to reveal] have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining [Employer hidden — sign up to reveal] offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants

At [Employer hidden — sign up to reveal], we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on [Employer hidden — sign up to reveal] standard terms and conditions. Please note that successful internal applicants will be appointed on the terms and conditions applicable for this role and as detailed above, current terms and conditions will not apply.

Interested? Apply now and let your career take off! Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.